Office Assistant Parking Attendant

T ൿൿൺඇඒ Mඈ ൺඋඋඈ

South Gate, CA ***** 323-***-**** ***************@*****.***

Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Customer Relations

Business knowledge

Customer orders

Errands

Meeting planning

Filing and data archiving

Tattoo Apprentice, 02/2021 to 06/2021

Balam Tattoo Studio – City of Los Angeles, CA

Maintained schedule and kept appointment times.

Utilized photographs and sketches from customers to develop ideas. Collaborated in team-based environment to maximize customer satisfaction with services. Accepted and processed customer payments.

Handled incoming mail, bills and invoices and completed appropriate actions. Identified needs and coordinated plans for travel and out-of-town functions. Valet Parking Attendant, 02/2018 to 11/2020

LAZ Parking – Orange County, CA - California

Issued ticket stubs and placed numbered tags on windshields to assist customers with locating vehicles. Explained parking rates and retrieval procedures to guests upon arrival. Inspected vehicles prior to parking and during retrieval to detect damage. Answered general questions about parking fees, facilities and directions. Collected parking fees from customers based on charges for amount of time parked or standard lot fee. Customer Service Representative, 06/2016 to 12/2018 Orange County Nameplate – Santa Fe Springs, CA

Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Provided primary customer support to internal and external customers. Pඋඈൿൾඌඌ ඈඇൺඅ Sඎආආൺඋඒ

S අඅඌ

Wඈඋ H ඌඍඈඋඒ

Provided information regarding charge accounts and loyalty programs. Cultivated customer loyalty, promoted repeat customers and improved sales. Offered advice and assistance to customers, paying attention to special needs or wants. Consulted with outside parties to resolve discrepancies and create effective solutions. Collected customer feedback and made process changes to exceed customer satisfaction goals. Retail Sales Associate, 03/2015 to 11/2015

Vision Shoes – Downey, CA

Checked pricing, scanned items, applied discounts and printed receipts to ring up customers. Helped customers complete purchases, locate items and join reward programs. Provided accurate information about promotions, customer programs and products, helping drive high customer retention.

Informed customers of current store promotions to encourage additional sales purchases. Offered each customer top-notch, personal service to boost sales and customer satisfaction. Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages. Worked closely with shift manager to solve problems and handle customer concerns. Seamstress, 01/2014 to 11/2015

D'vine Styles – Lynwood, CA

Drew patterns and cut fabric pieces, assembled and sewed to create wearable garment. Dealt directly with vendors to address any damaged or incorrect orders. Positioned hoops on fabric, trimmed unnecessary threats and folded and bagged items to prepare for delivery to customers.

Followed sewing instructions and inspected quality of finished pieces to exceed customer expectations. Operated sewing machines to join, reinforce or decorate products and performed hand stitching for smaller projects.

Office Assistant, 04/2012 to 02/2015

Trujillo's Furniture – Torrance, CA

Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.

Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.

Informed and supported business leaders through consistent communication and administrative support duties.

Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.

Managed multiple projects simultaneously using organizational and analytical skills. Handled client correspondence and tracked records to foster office efficiency. Fostered operational efficiency and compliance with company policies through effective coordination of office activities.

Verified accuracy of business records by consistently updating customer information. Interacted with customers by phone, email or in-person to provide information. Completed clerical tasks such as filing, copying and distributing mail. Processed invoices and expenses using QuickBooks to facilitate on-time payment. Coordinated travel arrangements by booking airfare, hotel and ground transportation. Welcomed office visitors and alerted staff to arrivals of scheduled appointments. Delivered clerical support by handling range of routine and special requirements. High School Diploma: 06/2010

South Gate Senior High School - South Gate, CA

Elected Captain of Varsity Softball Team

Eൽඎർൺඍ ඈඇ

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