Customer Service Human Resource

Muhammadu Hassan Shifani

Jeleeb Al-Shuyoukh

009**-********

************@*****.***

Objective

Barista and Cashier 6 plus years of experience and excellent cash handling and time management and problem solving skills Ability to learn concepts quickly. Seeking a company that will utilize my skills and abilities to multitask with opportunity for growth.

Core Competencies

Microsoft Office, cash handling, customer service, Team managing as a leader. Professional Experience

Machala Super Market Kuwait,2015 June to 2016 December as a Cashier. Tasks :

Answer customers questions and provide information on procedures and policies.

Greet customers entering establishments.

Issue receipts, refunds, credits or change due to customers. Stock shelves and mark prices on shelves and items. Checking stock inventory.

Weekly doing expiry tracking for all items.

Alshaya group,Kuwait

Working as a Barista Starbucks Kuwait since 2017 January Tasks:

Provide customers with product details such as coffee blend or preparation description.

Describe menu items to customers or suggest products that might appeal to them.

Checked temperatures of freezers, refrigerator or heating equipment to ensure proper functioning.

Daily food inventory

Clean and sanitized work areas,utensils and seating area. Friendly greeting with customers.

Team work with partners and managers.

Daily food receiving, arranging, and mark expiry labels. If drink is not perfect make it right.

Listening, apologies, Take action make it correct. Academic qualifications

G.C.E.(O/L) Srilanka 2002

G.C.E.(A/L) SriLanka 2006

Certifications/ Diploma

Computer application assistant Certification.

Human Resource management Diploma .

Achievement

Barista trainer & coffee master in Starbucks kuwait.

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