Production Controller Safety Manager

Romeo B. Valdueza

B* L** Maya Maya st Felizana Estate Subd

Pasong Buaya 2 Imus, Cavite

Mobile : 092*-******* / 097*-*******

Email : *************@*****.***

************@*****.***

OVERVIEW OF PROFESSIONAL INVOLVEMENT:

After having my 3-year stint as a Store Manager at Greenwich Pizza Corp I joined the Hotel Industry, and currently holds the position of Security and Safety Manager at Y Hotels and Resort Group Inc. In 19 years with Security, I’ve been on different positions from; Officer-In-Charge, Team Leader, Detachment Commander, Security Officer, Chief Security Officer and Security and Safety Manager. I was assigned on different institutions aside from Hotels I've also handled Office Buildings, Industrials and Factories, Condominiums, Retails and Food Companies. I have been directly responsible for the formulation of the Program of Instruction for Security Staffs as well as the Safety and Security orientation for the newly hired employees. I have supervised more than 500 security personnel in one property and have handled likewise investigations in both criminal and civil cases. I have also engaged in carrying out Emergency Procedures and Measures concerning the Loss Prevention as part of the Crisis Management Team. I have been responsible for the making and revising of Company’s’ Security Policies and Procedures and ensuring its implementation. Also responsible for the overall operations and maintenance of surveillance equipment and function as company adviser to the General Manager on security affairs. EDUCATIONAL BACKGROUND

UNIVERSITY OF PERPETUAL HELP RIZAL

Bachelor of Science in Commerce Major in Business Management Date Completed – March 1995

JOB EXPERIENCE - I

SECURITY INDUSTRY

SECURITY AND SAFETY MANAGER

Pre-Opening Team

Y Hotels and Resorts Group Inc.

November 2021 to Present

Secures premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry.

Maintains environment by monitoring and setting building and equipment controls

• Responsible for managing the day-to-day tactical operation of the company’s security and safety need as well as implementing programs that were defined continuously improve the security system of the company.

• Managing security services contractor and ensuring its adherence to contract, monitoring its performance and providing improvement plans as needed.

• Responsible for the safety and security of the building and its employees Liaise with business partners/ vendors for all IT product and services.

• Coordinate and supervise IT member which includes web developers and engineers

SECURITY AND SAFETY MANAGER

Pre-Opening Team

Admiral Hotel Manila MGallery (Accor Hotels)

Sept 2019 to May 06, 2021

Conduct training sessions for new staffs and hold security briefings to give updates on new policies and procedures if there will be any.

Design and develop security policies and procedures; gathers intelligence information to prepare the security force to combat threats to staffs and guests.

Collaborate with the Admin and Engineering/maintenance to address security issues, and draw up procedures for events and occasions

Monitor the daily activities of the security provider and their personnel/guards to ensure that procedures for security and safety are being followed

Lead and/or assists in emergency management contingency plan

Create or implement security standards, policies and procedures. Analyze and evaluate security operations to identify risks or opportunities for improvement

Designs annual budget for the department

Create Corporate Security Manual in accordance to ACCOR standards SECURITY MANAGER

Pre-Opening Team

Dusit Thani Resorts

Mactan Cebu

April – August 2019

• The office of the Security Manager is vested the authority and responsibility of running the Security and Safety Department by authority of the Hotel’s General Manager. He is in-charge of the overall security operations.

• The Security Manager is directly responsible to the Hotel’s General Manager in the operations and administration of his Department.

• He is the principal adviser to the General Manager on matters involving security operations, administration and matters relevant to Client-Contracted Agency relationship.

• Implements policies promulgated by his department as well with the policymaking body officiated by the Hotel’s General Manager.

• Conducts seminar and drills to all staffs pertaining to security and safety in coordination with local government authorities.

• Designs annual budget of security and safety dept.

• Coordinates with the company’s legal counsel on cases of theft and other legal issues relative to security and safety of Hotel operations.

• Coordinates with the PNP, BFP and other government agencies on intelligence networking and other security liaisoning requirements.

• Attends Daily Operations Meeting being presided by the General Manager and selected members of Executive Committee other meetings as directed being required by the latter.

• Supervise the investigation of incident, felonies, misdemeanors, thefts, losses, casualties, injuries, etc., as they occur.

• He performs other functions as directed by the Hotel’s General Manager. AREA SECURITY and SAFETY MANAGER

Re-opening Team (island closure to re-opening)

Crown Regency Hotels

BORACAY

May 26, 2017 – Feb 28, 2019

• Overseeing eight (8) properties of Crown Regency Hotel. The Crown Regency Resorts and Convention Centre (CRRCC) with 609 guestrooms; Crown Regency Courtyard Resort (CRCR) with 41 guestrooms; Crown Regency Prince Resort

(CRPR) with 36 guestrooms; Crown Regency Beach Resort (CRBR) with 84 guestrooms; The 10 hectares Back-Beach Area 51; 32 hectares NAASUG Aklan Park with Beach Resort (for future expansion); Borwangga Aklan Beach Resort and the Motag Aklan Beach Resort.

OPERATIONS OFFICER

Mega Corinthians Integrated Security, Inc.

March 1, 2017 – May 15, 2017

• Supervise the investigation of incident, felonies, misdemeanors, thefts, losses, casualties, injuries, etc., as they occur.

• Manages security operations of client’s certain area of business that consists of four (4) cities in Metro Manila.

• Sees to that all client’s operative needs are being met be it logistics and manpower.

• Develops various programs of training and seminars for security personnel to continuously enhance their knowledge on matters related to security.

• Ensures security sentinels’ welfare by authoring various programs that would uplift guards work attitude and attending to whatever problem that they will meet.

• Conducts in depth physical security survey as required by client.

• Conducts area inspection at no given time ensuring clientele’s property and people.

• Coordinates with the PNP, BFP and other government agencies on intelligence networking and other security liaisoning requirements.

• Ensure that the provisions of RA 5487 (otherwise known as The Private Security Agency Law) and its implementing Rules and Regulations as properly implemented.

• Act as a liaison between the Agency and the Management in terms of security related matters and activities in the interests of clients.

• Has the authority to hire and fire especially to his assigned area ensuring clientele’s best interest aligned to that of the agency’s.

• Performs other functions as directed by the clientele. SECURITY MANAGER

Pre-opening Team

Midas Hotel and Casino

Feb 01, 2010 – July 30, 2015

• Responsibilities includes the preservation of the security relations of Hotel and the two (2) Casinos, one is purely PAGCOR operated while the other is privately owned and partly supervised by PAGCOR, The Oriental Casino. I am attending their monthly mancom meeting along with other hotel representatives making and preserving good business relations with the bosses of PAGCOR and Oriental Casino being our concessionaires.

CHIEF SECURITY OFFICER

Hotel Enterprise of the Philippines, Inc

April 03, 2008 – Jan 31, 2010

• Plan and develop security and safety programs applicable to all resident, employees, visitors, and concessionaires to include contingency planning in times of emergencies.

• Coordinates with other Department Heads pertaining to the Security Policies and Procedures, activities security plans and programs.

• Assists the Chief Engineer in terms of operation and maintenance of building infrastructure by giving up-to-date property walkabout inspection reports.

• Coordinate with officers/executives of selected contractors on relevant issues during construction, repairs and fit out projects of the building.

• Liaise with the local and national law enforcement agencies, e.g., PNP, BFP and other government offices such as, MMDA, LTO, LTFRB, etc. for various security interests of the company.

• Manages all facets of security administration; the operation of Centralized Security Monitoring System; control classified documents and company proprietary information; lock and key control system and supervise security personnel.

• Develop Program of Instruction to conduct training and seminars for security personnel to continuously enhance their knowledge on matters related to security.

• Lead all investigative matters of the property.

DETACHMENT COMMANDER / SECURITY OFFICER

Lawson Software Phils.

Nov. 2007 – Feb. 2008

JGC Phils.

Feb. 2006 – Oct. 2006

Parc Royale Condominium

Dec. 2005 – Jan. 2006

• Ensure that the provisions of RA 5487 (otherwise known as The Private Security Agency Law) and its implementing Rules and Regulations as properly implemented.

• Act as a liaison between the Agency and the Management in terms of security related matters and activities in the interests of clients.

• Directly supervise and control security agency personnel in the performance of their official duty.

• Implements security policies and procedures and maintains peace and order inside and within the perimeter of the building.

• Performs investigation on matters of complaints, property losses, and apprehensions of criminal offenders and their proper disposition. OFFICER-IN-CHARGE (Security Operations)

Fraser Place Manila

Dec. 2003 – Dec. 2005

• Maintains peace and order inside the premises and within the perimeter of the Hotel.

• Monitors the movement of company properties and recommends effective control/monitoring of all assets to prevent losses.

• Implements security Policies and Procedures of the Hotel.

• Assists in promoting the Hotel through healthy public relations and prompt attention to guests’ needs.

• Responsible for the reporting of daily operations to the management by submitting written Daily Operations Report everyday.

• Performs investigation on matters of complaints, property losses, and apprehensions of criminal offenders and their proper disposition.

• Directly supervises trainings and performance enhancement of all security personnel and sees to it that security sentinel is available thru proper handling of their schedules.

HOUSE OFFICER

Bellevue Manila

Aug. - Nov. 2003

Edsa Shangri-La Hotel

Mar. – Jul. 2003

Pan Pacific Manila

Nov. 2002 – Feb. 2003

• Maintains peace and order inside the premises and within the perimeter of the Hotel.

• Monitors the movement of company properties and recommends effective control/monitoring of all assets to prevent losses.

• Implements security Policies and Procedures of the Hotel.

• Assists in promoting the Hotel through healthy public relations and prompt attention to guests’ needs.

• Assists front desk officers especially during peak hours sometimes acting as desk officers ourselves especially when assigned at the lobby.

• Controls traffic just within the entrance of the hotel especially on such areas not covered by the perimeter guards.

• Directly performs apprehensions of criminal offenders and their proper disposition.

SECURITY ACTION GROUP (SAG/SURVEILLANCE OFFICER)

SM Southmall

May 2002 to Nov 2002

• Closely monitoring all shoplifters at the Department Store in accordance to company policy by means of tactical surveillance.

• Coordinates with company officials and Philippine Nat’l Police PNP on facilitating apprehended shoplifters.

• Assisting company officers on mending authorized apprehension on shoplifters in custody in all initial requirements be it thru medical, initial investigation report etc before endorsing suspect to city fiscal’s office.

• Implements security Policies and Procedures of the mall.

• Monitors the movement of company properties and recommends effective control/monitoring of all assets to prevent losses. TRAININGS AND SEMINARS ATTENDED

• TRAIN THE TRAINORS – ACCOR Hotels at Admiral Hotel Manila MGallery

(December 16 – 20, 2019)

• OCCUPATIONAL FIRST AID TRAINING – Philippine National Red Cross, BORACAY (Sept 24 and 25 2018) – First Aider, License Valid until Sept 2020

• LEAD – Leader Empowered Able and Driven (Developing Extra Ordinary Leaders) DDI – DEVELOPMENT DIMENSIONS INT’L, INC (May 28, 29, 2014)

• ONE MIDAS SERIES – Senior Managers Batch – Midas Hotel (June 20, 2013)

• BELT – Becoming Effective Leaders of the Team / TAGAYTAY 3 Days Team Building – MIDAS Hotel (June 3, 4 & 5, 2013)

• FIRST AID FOR HOTEL EMPLOYEES AND BASIC LIFE SUPPORT – Phil Nat’l Red Cross (May 19 & 20, 2006 / Aug 12 & 19, 2011 / Dec 1, 2012 / July 2

& 3, 2014)

• MOTIVATIONAL TECHNIQUES – Gervasio Security and Investigations Agency, Inc (Sept. 9, 2006)

• FIRST AID TRAINING – Philippine National Red Cross (May 19 & 20 2006)

• MITSUBISHI ELEVATOR RESCUE OPERATION – International Elevator and Equipment, Inc. (July 10, 2006)

• BOMB DETECTION, BOMB SEARCH AND EVACUATION – Fraser Place Manila

(Oct. 29, 2004)

• BOMB THREAT MANAGEMENT AND EXPLOSIVES IDENTIFICATION – Makati City Police Station (July 28, 2004)

• FIRE DETECTION / CCTV SYSTEM / ALARM SYSTEM AND SECURITY – Electro-Systems (Sept. 6 - 11 2004)

• CARING WITH A HEART – Fraser Place Manila (Aug. 18 – 19 2004)

• CUSTOMER CARE – Fraser Place Manila (July 14, 15 & 17 2004)

• MARKSMANSHIP TRAINING – Tough Guys Indoor Shooting Range (March 27, 2008)

• GUN SAFETY AND HANDLING WITH LIVE FIRING – The Professional Firing Range (Mar. 23,2006)

• SECURITY SUPERVISORY COURSE – Interlink Security Training Institute, Inc. (Mar. 15 – 20 2004, Mar. 13 – 19 2006 and Mar. 24 – 29 2008)

• CUSTOMER SERVICE FOR SECURITY GUARDS – SM Shoemart (May 17 – 18 2002

JOB EXPERIENCE –II

FAST FOOD CHAIN

STORE MANAGER

Greenwich Pizza Corp.

March 1996 – Oct 1998

• Oversees in general Store Operations.

• Responsible for the profitability of store being handled whether thru proper cost management or local store marketing.

• Responsible in promoting the Store through healthy public relations and prompt attention to guests’ needs.

• Sees to it that Standard Operating Procedures is being followed at all times in terms of Food, Service, and Cleanliness (FSC)

• Responsible for the training of new managers or the management trainees and ensuring that duties and responsibilities of Asst Managers are being properly designated.

• Proper managing of cash flows and bank transactions.

• Reporting directly to the Area Manager and attends monthly meeting being conducted by the main office to account store’s monthly performance.

• Responsible for the safety and security of all the company’s properties and personnel being handled.

CREW LEADER

Pizza Hut Corp

1991 – 1994

• Responsible on accomplishing all kinds of paper works the management assigns.

• Assists management on overseeing store operations.

• Leads all crewmembers on achieving common goal tasked by the management thru proper motivation.

• Coordinates between management and rank and file concerns.

• Act as a junior manager or supervisor representing the management. CREWMEMBER

Jollibee Foods Corp. (Zapote Las Piñas Branch)

April – July 1991

Positions

• Grillman – Responsible for the production of all types of Hamburgers and sees to it that all orders will be met on time.

• Cashier – Responsible for the preparation of customers’ orders and proper accounting.

• Production Controller – Sees to it that all orders will always be available with its freshness preserved.

Jollibee Foods Corp. (Ayala Alabang Branch)

Jan – April 1991

Position

• Production Controller

Jollibee Foods Corp. (Las Piñas Branch)

July – Nov 1989

Position

Grillman

TRAININGS AND SEMINARS ATTENDED

• COST MANAGEMENT – Greenwich Pizza Corp.

• FSC (Food Service Cleanliness) ANALYSIS – Greenwich Pizza Corp.

• MANPOWER SCHEDULING – Greenwich Pizza Corp.

• SALES BUILDING – Greenwich Pizza Corp.

• STOCK FACTOR ANALYSIS – Greenwich Pizza Corp.

• 1997 & 1998 STORE MANAGERS’ CONVENTION – Greenwich Pizza Corp.

• WATER FILTRATION AND PURIFICATION – Greenwich Pizza Corp.

• LOCAL STORE MARKETING –Coca-Cola Bottlers Phils.

• POST-MIX MAINTENANCE –Coca-Cola Bottlers Phils.

GOVERNMENT EXAMINATION TAKEN

Civil Service Commission Professional Examination (July 1994) – PASSED CERTIFICATE OF COMMENDATION

Certificate of Commendation dated August 4, 2005 for Commitment and Dedication thru responsiveness and alertness that saved a life of a particular guest at Fraser Place Makati.

I hereby certify that the above informations are true and correct to the best of my knowledge and belief.

ROMEO P. VALDUEZA

Contact this candidate