Industrial Training Voice Process

N.KARTHIKEYAN

S/O N.NAGAPPAN

*/***,**********, *************** (Po)

Pollachi (Tk)–642134

Coimbatore(Dt)

Mobile: +919*********

RESUME E-mail - ************@*****.***

Objective

I implement my knowledge and experience to perform to the almost satisfaction of my superiors to handle challenging and responsible role and will be contribute to increase profitability in dynamic organization.

Personal Profile

Father’s Name : N.NAGAPPAN

Gender : Male

Religion : Hindu

Nationality : Indian

Marital Status : Single

Linguistic Abilities

Read & Write : English, Tamil.

Speak : English, Tamil, Kannada,

Academic Performance

Course

Year of Pass

School/Institution

Percentage M.I.B

2008-2010

N.G.M.College, Pollachi

68%

B.B.M

2005-2008

Govt Arts College, Coimbatore

65%

P.G.D.C.A

2007-2008

CCI Computer Centre

91%

Computer Skills

MS-Office,

MS-Outlook,

MS-Window

MS- Dos,

C, C++,

Java,

HTML,

Visual Basic

Extracurricular activities

Team Sports

Arts in Academic Teams

Community Service

The Debate Team in Evening Class

Projects undertaken

PG Project entitled as Export Performance of Poppy’s Knit Wear Pvt, Ltd, Kongu Nagar, Tirupur

UG Project entitled as Labour welfare and Working condition in Akkamal Textiles Pvt, Ltd, Vaalparai Road. Pollachi

PG Industrial training on Gee De Weiler Ltd, Pothanur, Coimbatore

UG Industrial training on Jaya Textiles Pvt, Ltd, Palakkad Road, Ayyampalayam, Pollachi

National Seminars

Global Financial Crisis – Its Impact on Indian Economy at NGM College

The Regional level of a Colloquium on Capital Market and Future Trend at ICFAI National College

Area of Interest

AR Calling (International Voice process)

Customer Support & Customer Service

Web Research & Email chat

Data Analysis & Team Handling

Relationship Management

Hobbies

Listening Music

Reading Books and articles

Playing sports (Cricket, Kabaddi, etc)

Assets & Strengths

Ability to work under pressure in a demanding environment

Loyalty, hard work ethic, effective knowledge in verbal and written communication skills

Flexible also adaptive to new situations, environment and thirst for learning new things

Highly Motivated, Result Oriented, Reliable, Punctual and Sincere Individual

Efficient Relationship strategy to convert the clients, Smart Work

Experience : 5 years

1.Brooklynn India Private Ltd-RS Puram-CBE-1year

I.Finance analysis

II.E-mail chat and Document verification

III.National Voice process

2.Vision Global, Ramanathapuram -CBE –1year

I. Web research

II. E-mail chat

IV.Document analysis

V.Data entry

3.I Cons Technologies, RS Puram-CBE – 2year

I.Web research

II. E-mail chat

III. E-publishing

VI.Data entry

4.Decipher Health Records LLP, RS Puram-CBE -1year

I.AR calling (International Voice process)

II.Medicare Advantage Plan

III.Policy changed

IV.Ineligible Policy

V.Document verification

Declaration

I, N.KARTHIKEYAN hereby declare that all the information provided above is true to the best of my knowledge.

PLACE: Coimbatore

Signature:

(N.KARTHIKEYAN)

DATE:

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