Medical Assistant Customer Service
Resume:
Sion Anderson
Medical Assistant
Norcross, GA, **093
*************@*****.***
Summary of Qualifications:
A driven and compassionate professional looking to obtain a role as a Medical Assistant, in which I can apply my educational background, competency, initiative, and integrity; with the purpose of providing quality assistance to physicians and patients. Core Competencies include:
● Triage - Vital Signs – EHR’s and Systems
Administrations
● Medical Records Management & Patient
Confidentiality
● Lab Testing - Specimen Collection -
Injections & Phlebotomy
● Hospital and clinical safety regulations &
Autoclave Sterilization.
● Medication Administration – Bandaging &
Suture Removal
● Phone etiquette - Appointment Scheduling -
Patient check In / Out
● Insurance verification – CMS1500 – Medical
Coding – Collections and posting
● MS O ce Suites - Filing -Data Entry & Charting
● Therapeutic Communication & Patient and
family education.
● Patient interactions, communications, and
assessment
● Medical supplies preparation, monitoring,
and stock management
Education & Certifications:
Altierus Career College - Norcross, GA Medical Assistant Diploma HIPAA - OSHA - CPR Certified
Work Experience:
MetroDerm PC, Alpharetta,GA Medical Assistant December 2021 - February 2022
• Meet and greeted patient, obtained appropriate patient information and medical history
• Accurately completed and documented patient medical and physical history in Electronic Medical Record (EMA)
• Aid licensed sta during treatment, which includes injections and immunizations
• Performed lab duties, including: order entry, specimen collection, and labels for delivery to appropriate authority for testing
• Under licensed supervision personnel, distributed educational information and instructions for patient care, diagnostics, and other treatments
ERI Economic Research, Alpharetta, GA Real Estate Assistant February 2020 - August 2021
● Greeted clients, answered the telephone, and placed follow-up calls.
● Prepared correspondence, scheduled meetings, and prepared forms and documents.
● Ordered supplies, prepared and distributed marketing materials.
● Maintained electronic and paper filing systems.
● Prepared listing materials and posted property listings. Lyft, Atlanta, GA Rideshare Driver September 2019 - December 2020
● O ered clients reliable transportation to a variety of locations.
● Provided superior customer service with a sense of urgency, safety and kindness.
● Kept a clean and well-maintained personal vehicle at all times. Bakery, Dallas, TX Lead Baker October 2016 - December 2018
● Responsible for training and supervising new hires.
● Tracked inventory and completed truck orders.
● Maintained the cleanliness and function of the baking area and related equipment.
● Provided knowledgeable customer service.
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