Development Assistant Administrative

Jurgita Gasiune

Administrative Assistant

Calgary, Alberta

Email: *.**********@*****.*** Cell phone: 587-***-**** PROFILE

Motivated and organized professional with a positive attitude, strong work ethic and exceptionally dedicated to work seeking a position where I can reveal my skills, knowledge and help achieve Company goals. EDUCATION & TRAINING VOLUNTEER

Trauma Informed Care E- Learning Modules, AHS, 2022 Bachelor Degree in Educational Science, Social Pedagogics, IQAS 2021 First Aid, CPR&AED Certificate-Calgary, 2021

International Marriott Management Training, 2021

Alberta Child Development Assistant Certificate, 2016 Living strategies Certificate-Calgary, 2013

Bachelor of Document Restoration Vilnius College,1998-2001 Administrative Assistant, Nonprofit organization

”Red Cross”, Vilnius, 2004-2005

PROGRAMS SKILLS

Microsoft Office suite (Outlook, Excel, Word, etc.)

Fosse-Property Management System Software

Marsha-Reservation System Software

Oracle-Database Management System

Penelope-Case Management Software

Multi-task, Organize & Prioritize

Data Entry, Keen on detail,

Exceptional Customer Service Problem Solving

Work independently as well as a member of a team

WORK EXPERIENCE

Administrative Assistant/Receptionist, Marriott Calgary, 2013 July – Current

● Performing general office duties: typing, filing, sorting physical records and handling incoming and outgoing mails

● Ensuring superior customer experience by addressing guest concerns, and resolving problems smoothly and efficiency Coordinating all Hotel departments to meet guest and employees needs

● Cash, Debit&Credit payments, invoices rapidly and accurately, bookkeeping duties

● Responding to incoming guests inquiries, making reservations via phone, email with efficiency and professionalism

● Gathering sensitive information to update customers profiles 1 of 2

Court Archivist/Interpreter, The District Court of Vilnius, Lithuania, 2009 January – 2012

● Organizing and managing the Archiving system of all Court files

● Working with Court officials, private clients and public institutions in the ordering and dispatching applicable documents

● Inputting all documents into the Court Record Management System, Indexing, Cataloging and Storing physical records

● Managing electronic records database and handled all files requests

● Performing clerical tasks: answering phone calls, sorting mails and sending out correspondence, data entry, Administrative/Clerical duties

● Participating in Court Proceedings, translating between Russian and Lithuanian, performing written translations of documents

Social Case Manager – Nonprofit organization “Red Cross”, Lithuania, Vilnius, 2005-2009

● Manage case assignments, track progress, and execute case closure

● Work with clients to create a treatment plan

● Coordinate client-focused treatment and services that are personalized, timely, and effective

● Handle each case with understanding and a goal of helping clients achieve wellness and autonomy

● Work with each service provider on a discharge plan

● Achieve organizational goals while upholding standards and best practices 2 of 2

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