Office Assistant Customer Service
Resume:
MARVIN JAY V. GATCHALIAN
City Seasons Al Hamra Bldg. Electra St. Abu Dhabi,UAE
*****************@*****.***
KEY PROFILE:
• A well-competent individual with adaptable
experience in any type of work and assignment.
• Hardworking
• Good customer service
• Oral and written communication.
• Teamwork.
• Computer skills.
• Strong ability to work under pressure.
• Fast learner.
CAREER OBJECTIVE:
To have a job where I can apply my knowledge and
skill to the fullest and which can offer challenge as an individual and help for the growth of the
company.
WORK EXPERIENCE:
Ahmed Salem Al Saedi Advocates & Legal
Consultancy
Office Assistant
October 2020-up to present
Duties and Responsibilities:
Organizing and keeping files
Answering and forwarding phone call, and taking
messages.
Keeping an inventory of office supplies and ordering new materials as needed.
Dealing with inquiries or needs from the visitors and workers.
Coordinating the maintenance and repair of devices for the workplace.
Assisting management personnel in wide variety of workplace responsibilities.
Ensuring the office runs smoothly.
First Abu Dhabi Bank, UAE
Office Assistant
Dec.25 2017 – June 22, 2020
Duties and Responsibilities:
Overseeing clerical tasks, such as sorting
Keeping an inventory of office supplies and ordering new materials as needed.
Monitoring the use of devices and supplies within the workplace.
Maintaining files.
Answering phone calls.
Assisting management personnel in wide variety of workplace responsibilities.
Helping the associate, staff, or other management staff in doing their responsibilities.
Hardwalls Restaurant and Cafe
Marina Mall Abu Dhabi, UAE
Waiter / Barista
October 1, 2015-Nov. 13, 2017
Duties and Responsibilities:
Greet customers and seat them according to their preferences.
Take orders and provide information about menu
items. Suggest menu items when requested by the
customer.
Apply positive suggest sales approach to guide
guest.
Must have clear written and verbal communication skill.
Ensure that the order is prepared according to the menu.
Serve the guest in an accommodating manner.
For customer complaint, we approach them in a nice way.
Accept payment in cash and credit card.
Handle cashier duties by taking cash and credit
cards.
Educational Background:
Bachelor of Science in Computer Science
Asian Institute of Computer Studies
East Gate JASA, San Jose CSFP, Philippines
SY: 2010 - 2012
Justino Sevilla High School
Mangga Cacutud Arayat Pampanga, Philippines
SY: 2004 – 2008
Lacmit Elementary School
Lacmit Arayat Pampanga, Philippines
SY: 1998 – 2004
PERSONAL DATA:
Age: 29 years old
Date of Birth: June 2, 1992
Nationality: Filipino
Civil Status: Single
Visa status: Residence Visa
Passport Number: P8313538A
Language: Filipino and English
SKILLS:
• Computer skills – knowledgeable in Microsoft Word office application.
• Have knowledge in operating cash register the Point of Sale Machine.
• Hand Held Terminal and Credit Cards Terminal.
• Customer Service excellent.
• Knowledge how to handle customer complain.
• Very good team managing skills
I hereby certify the above information is true and correct to the best of my knowledge and belief.
Contact this candidate