Maria Rosario
Healthcare Administration
**************@*****.***
**** * **** ***** ******, IL, 60804
LIBERTY UNIVERSITY
Lynchburg, VA
Bachelor of Arts (B.A.) Psychology
Candidate (Expected graduation Jun
2022)
ANTHEM COLLEGE
Phoenix, AZ
Associate in Arts (A.A.) Medical Billing and
Coding (Jun 2006)
PONTIFICAL CATHOLIC UNIVERSITY OF
PUERTO RICO
Ponce, PR
Certification License Practical Nurse (Sep
2002)
EDUCATION
Bilingual English/ Spanish (Advanced
Fluency)
Medical Interpreter
ADDITIONAL SKILLS
Certified Nursing Assistant 03/05/2009
CERTIFICATIONS
Detail-oriented Psychology major currently attending Liberty University, with 24+ years of work experience. Aiming to leverage a proven knowledge of clinical services, data collection and analysis, and customer service skills to successfully fill the Healthcare Administration role at your company. Frequently praised as focused by my peers, I can be relied upon to help your company achieve its goals.
CAREER OBJECTIVE
SPANISH INTERPRETER
Amita Health St. Mary and Elizabeth Medical Center, Chicago, IL
/ May 2012 - Present
UNIT SECRETARY
Amita Health St. Mary and Elizabeth Medical Center, Chicago, IL
/ Mar 2009 - Present
CNA/ ADMINISTRATIVE ASSISTANT
EXPERIENCE
Follow ethical codes that protect the confidentiality of information.
•
Translate messages simultaneously or consecutively into specified languages, orally or by using hand signs, maintaining message content, context, and style as much as possible.
•
Check translations of technical terms and terminology to ensure that they are accurate and remain consistent throughout translation revisions.
•
Listen to speakers' statements to determine meanings and to prepare translations, using electronic listening systems as necessary.
•
Data entry: I possess fast typing speed and familiarity with various computer systems including EPIC Electronic health records management: I have the ability to use different electronic health records software. Medical billing: – Process patient billing and payment and familiar with a wide variety of medical terms to adequately create patient orders. Communication skills – I have strong verbal and written communication skills, as a unit I secretaries converse with and email physicians, nurses, insurance companies, patients, vendors, and various hospital departments Customer service: keeping patients informed and satisfied with their hospital experience is a crucial job responsibility that I do not take lightly. Attention to detail: Detail-oriented and ensuring accurate information is processed for every patient Multitasking – I can handle more than one task at one time, such as answering
telephones, checking patients in, and processing insurance information.
•
Renaissance Center, Chicago, IL / Jul 2006 - Feb 2009 Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.
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• Answer telephones and direct calls to appropriate staff. Receive and route messages or documents, such as
laboratory results, to appropriate staff.
•
Compile and record medical charts, reports, or
correspondence, using typewriter or personal computer.
•
Answer patient call signals, signal lights, bells, or intercom systems to determine patients' needs.
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Assist nurses or physicians in the operation of medical equipment or provision of patient care.
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• Change bed linens or make beds.
Clean and sanitize patient rooms, bathrooms, examination rooms, or other patient areas.
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Communicate with patients to ascertain feelings or need for assistance or social and emotional support.
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Document or otherwise report observations of patient behavior, complaints, or physical symptoms to nurses.
•
MARIELIZ LANDA, Healthcare Writer, Health Union LLC
312-***-**** - ***********@*****.*** - Former Co-Worker VANESSA GALINDEZ, Realtor, Keller Williams Realty
Partners
708-***-**** - ************@*****.*** - Personal REFERENCES