Records Clerk Administrative Assistant

Karen Gilman

*** **** ******

Prospect Park, PA

19076

Home: 610-***-**** Office: 215-***-****

Email: ************@*****.***

EXPERIENCE: University of Pennsylvania Philadelphia, PA 19104 Division of Public Safety

Administrative Coordinator 1992 – Present

Administrative Assistant 1989 – 1992

Records Assistant 1986 – 1989

Records Clerk 1984 – 1986

Progressively increasing office and records responsibility for division including:

Supervision of daily activity of permanent and temporary personnel assigned to Records Unit

Responsible for training of department personnel ensuring compliance with division and university policies and procedures

Assisted in development and testing of new Records Management System ensuring accurate transfer of information with minimal interruption to daily activities

Input and extract required information in department database for internal and external customers

Compile and reconcile daily police activity reports

Ensure integrity of confidential records

Update and maintain court database system ensuring accuracy and confidentiality of information

Establish crime patterns using information from various databases and resources. Analyze and distribute output to responsible management personnel to allow for informative and accurate decisions

Prepare and submit annual reports required by Federal and State agencies ensuring strict adherence to all requirements

Prepare and submit weekly community crime and district reports for use in crime reduction decisions to assist in a safer work and educational environment

Collect and distribute required data utilizing internal and external resources for miscellaneous projects

Liaison for internal and external departments ensuring quality assistance and personal attention

Emphasize importance of reliability and integrity in customer service transactions

Prepare and submit weekly/monthly payroll information

Assist with daily responsibilities of absent personnel and vacant positions to ensure the continuing smooth, uninterrupted activities of department, including but not limited to Business and Detective Administrators

Miscellaneous routine office duties including filing, copying, ordering supplies and trouble shooting broken equipment

Support and encourage employees to focus attention on professional and personal growth through seminars and workshops to increase self satisfaction in the workplace

SPECIAL Hardware: Various personal computers and office machinery SKILLS:

Software: Excel, Word, Office 95/98, Windows 95/98/2000, Eudora, Miscellaneous RMS

(Records Management System) systems, UMIS (University Management Information System) Microsoft Outlook.

Seminars and Workshops:

Uniform Crime Reporting Bell and Howell Microx Systems Diversity Training Personal Development

Programs Spreadsheet and Word Processing Packages Payroll and Personnel Systems Records Management System

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