Customer Service Bakersfield
Resume:
Rosalie Ramirez
Bakersfield, CA *****
*****************@*****.***
Graveyard Kitchen Manager
Customer Service experience +1
Guest satisfaction experience +1
Management & kitchen experience
Head Baker/ Line cook
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Head Baker/ Line cook
Texas Roadhouse - Bakersfield, CA
December 2021 to February 2022
Prep and made everything by scratch
made 4-5 batches of bread daily
handmade croutons and bread, brownies etc
Production Worker
Dreyer's Grand Ice Cream - Bakersfield, CA
October 2021 to December 2021
Working in the freezer for a 12 hour shift (5am-5pm) help assemble products and monitor manufacturing equipment for product defects, assembling and checking products, ensuring all machinery runs smoothly, and assisting in the packaging and shipment of items. Kitchen Manager
Jack in the Box - Bakersfield, CA
September 2020 to December 2021
• Overseeing operations when the manager is absent
• Assigning duties to staff during shift
• Providing customer service and managing complaints
• Cashier Experience
Customer Service
• Checking that ingredients remain fresh and safe for consumption.
• Preventing cross-contamination.
• Preparing meals in accordance with customers' preferences, if applicable.
• Prepare food items as directed in a sanitary and timely manner while keeping grill as clean as possible. Quality Assurance Analyst
Ross Distribution Center - Bakersfield, CA
April 2021 to October 2021
Insure merchandise is received properly for shipments, quality control of products made by the company adhering to reliability, performance and customer expectation. Record and track any complaints or issues, including the cause and solution
Education
High school in High School Education
Bakersfield High School - Bakersfield, CA
August 2017 to May 2021
None
Skills
• Cash Handling (1 year)
• Customer Service
• Cooking Experience
• Restaurant Experience
• Food Service
• Food Handling
• Kitchen Experience
• Food Preparation
• Busser
• Shift Management
• Food Safety
• Cleaning Experience
• Upselling
• Serving Experience
• Host/Hostess
• Kitchen Management Experience
• Cashiering
• Retail Sales
Certifications and Licenses
Food Handler
ServSafe
Food Handler Certification
Assessments
Customer service fit — Proficient
March 2021
Measures the traits that are important for high-quality customer service. Full results: Proficient
Customer focus & orientation — Proficient
August 2020
Responding to customer situations with sensitivity Full results: Proficient
Customer focus & orientation — Familiar
November 2021
Responding to customer situations with sensitivity Full results: Familiar
Retail customer service — Proficient
November 2021
Comprehending and responding to retail customer needs Full results: Proficient
Work style: Reliability — Completed
November 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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