Customer Service Representative
Resume:
Sherrion Adkins
Dallas, TX *****
***************@*****.***
-To work for a company where I will be able to utilize my skills and to allow myself to grow personally and professionally.
Work Experience
Customer Service Representative
UnitedHealth Group - Irving, TX
July 2014 to July 2021
Responsibilities.Accept inbound calls, make outbound calls, key in information build accounts and make sells solve problems for customers and update information with-in the system and also using math skills, handling customers claims assisting with soft collections, working with different software programs, and to assist customers with technical issues
Cashier
Walmart - Dallas, TX
October 2012 to May 2014
Duties: Greet customers, Maintain clean work area, Count money in the drawer before and after shifts, Identify prices of goods and services.
Education
High school diploma
High school
August 2009 to May 2012
Skills
• Experience with microsoft office applications,Motivated with desire to learn,Efficient with time management and multitasking and open minded about new ideas,tasks and people.
• Call Center
• Customer Service
• Strong Communication Skills, Solid Active Listening Skills, Excellent Problem Solving Skills,Ability to Work As Part of a Team,Good Multitasking Skills,The Ability to Show Resilience.
• CSR
• Cold Calling
• Telemarketing
• Upselling
• Outbound Sales
• Math
• Sales
• Inside Sales
• CRM Software
• Salesforce
• Direct Sales
• Insurance Sales
• B2B Sales
• Negotiation
• Customer Relationship Management
• Sales Management
• Presentation Skills
Contact this candidate