Receptionist

Cynthia

Nieman

*** * ******** **, **** ***, Willis, Texas 77378, 936-***-****, *************@*****.***

PROFESSIONAL SUMMARY

Knowledgeable medical services professional with natural leadership talent and progressive healthcare career. Achieve financial, operational and care delivery goals with effective oversight of teams and resources. Tech-savvy and proactive with a good sense of business operations and patient care needs.

SKILLS

●Social perceptiveness

●Google Drive

●Microsoft Word

●Critical thinking

●Scheduling

●Personnel recruitment

●Program management

●Goal attainment

EXPERIENCE

Psychiatric Nursing Assistant

Wellpath Recovery Solutions Conroe, TX

December 2016 - Current

●Avoided treatment errors, checked personal details and medication information.

●Recording data in the PAMM EHR system including current treatments, medications and observations.

●Redirect patients and help with contingency plans to verbally de-esculate conflicts.

●Collaborated with team members to meet daily demands and handle challenging projects.

●Minimized infection risk of staff and patients, sanitizing rooms, equipment and tools.

Memory Care Director

Brookdale Senior Living Conroe, TX

May 2014 - December 2016

●Approached and solved work problems with initiative and sound judgement.

●Maintained full compliance with legal, health, and safety regulations.

●Collaborated with team members to meet daily demands and handle challenging projects.

● Regulated coverage of skilled staff, overseeing training initiatives, establishing work schedules and assignments.

Senior Administrative Executive

T & C Plumbing Marble Falls, TX

January 2006 - December 2010

●Assisted with month-end and year-end accounting reporting by reconciling accounts and preparing financial statements.

●Organized and updated file systems, keeping records easily retrievable, responding quickly to emails and phone calls from customers to resolve issues.

●Tracked finances, projects and schedules with diverse computer programs.

●Promoted productivity by handling all administrative tasks, including schedules and correspondence.

Executive Assistant

Horseshoe Bay Marketing Horseshoe Bay, TX

January 2003 - November 2006

●Coordinated work of junior administrative staff serving a team of ten business leaders.

●Maintained positive public relations with customers, vendors, and industry partners.

●Verified finances were current and accurate by processing invoices, payroll and payments.

EDUCATION

Bachelor of Science

Sam Houston State University, Huntsville, TX

August 2016

Associate of Liberal Arts

Lone Star College, Conroe, TX

May 2013

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