Deputy Clerk, Billing Representative, Customer Service Representative

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Rhonda Fryar

La Vergne, TN 37086

********@*****.***

+1-615-***-****

Authorized to work in the US for any employer

Work Experience

Customer Service Representative/Receptionist

Express Employment Professionals - Nashville, TN

October 2021 to Present

Answering phones & greeting patients and or customers. Scheduling appointments, verifying insurance

and updating patient demographics if needed

Receiving Clerk

Express Employment Professionals/Taylor Farms - Smyrna, TN

June 2021 to October 2021

Receiving & entering of purchase orders from vendors. Working in yard commander to move loaded &

unloaded freight trailers. Emailing continuously between departments in moving of freight.

Deputy Clerk

Williamson County Elections Department - Franklin, TN

August 2020 to April 2021

Registered voters, answered phones, filing and worked upcoming elections

Collections Specialist

Outpatient Imaging Affiliates - Franklin, TN

March 2017 to July 2019

Correcting and refiling of denied claims. Collections & payments from patients. Answering calls from

patients and Insurance Companies

Billing Representative

Franklin, TN

Customer Service

Tennessee Pediatrics - Franklin, TN

September 2015 to March 2017

* Billing

* Accounts Receivable

* Process billing for multiple Tennessee Pediatric clinics

* File claims with all insurance health insurers pursuant to client guidelines

* Experience and familiarity with ICD9/ICD10 coding

* Familiarity with TennCare guidelines

* Preparation of appeals

Dental Assistant/Office Automation

Department of Defense-DENTAC

June 2008 to June 2014

* Able to proficiently assist doctors in all dental procedures

* Pour and trim all study casts

* Qualified to take any and all digital x-rays

* Schedule patients for dental procedures

* Update patient demographics with every confirmation

* Maintain patient demographics with every confirmation

* Proficient in all office automation skills

Education

Draughons Junior College

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