Paper Corporation Customer Service

BUSINESS PROFESSIONAL

Seeking a challenging position where experience, training and commitment to your industry may be professionally utilized while allowing for career advancement.

SUMMARY OF QUALIFICATIONS

Background includes wide-ranging experience and formal training in these key areas:

Committed to professionalism; organized, works under strict deadline schedules; excellent written and verbal communication skills.

Interacts effectively with professionals of all levels and disciplines; take charge of situations to execute permanent results; strong time management skills; and detail-oriented.

Computer knowledgeable

EDUCATION / PROFESSIONAL DEVELOPMENT

Business Administration

Westchester Community College

Valhalla, NY Coursework 1976 - 1977

Diploma

St. Gabriel’s High School

New Rochelle, NY Graduated 1976

PROFESSIONAL EXPERIENCE

Kohl’s, Portchester, NY (Seasonal) October- Present

Registers- Customer Service

Greet and assist customers

Private Home Care, Mount Kisco, NY Winter 2018- Summer 20

Home Care Assistant

Cared for in areas of health, safety, and everyday needs

Prepared breakfast, lunch and dinner when needed

Assisted for personal care such as guiding to bathroom, and dressing

Assisted patient from upstairs bedroom to downstairs living room daily

Encouraged exercise, and physical movements

Initiated in activities such as playing cards, watching movies together, and cross word puzzles

Concourse Cardiology Associates- Dr. Krishan Gupta, M.D. 2015 - 2017

Receptionist / Office Manager - Customer Service

Assist physician in routine administrative and clinical tasks

Answer phone/ call laboratories for medical results

Schedule appointments/follow-ups with patients

Trouble shoot customer problems with medical insurances

Verify insurance coverage’s

Greet patients/ assist their needs

Organize patient charts daily using Medgen MRN

Update and file medical records daily

Beck Chevrolet Saab Inc. 1994 - 2014

Receptionist / Cashier - Customer Service

Customer service billing in-service department.

Inventory for used/new cars

Assist sales manager and sales department

Trouble shoot customer problems

Attended classes for customer service relations

Ray Basso Cadillac, Inc. 03/1988 – 03/1991

Receptionist / Cashier

Customer service file clerk

Warranty Processor including duties such as:

Input claims on computer

Receive electronic mail

Keep records on claims

Bulkley Paper Corporation 06/1977 – 01/1987

Receptionist Clerk

Customer service file clerk for Accounts Payable

Sales department including duties such as:

Assisted Sales person

Trouble shoot customer problems

Inventory

Purchasing

Assisted Manager

- References available upon request -

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