Customer Service Care

TOSIN ADEBOYE

**** ****** *****, ******* ** ***** 240-***-**** *************@*****.***

Professional summary

Detail-oriented and goal-driven customer service professional possessing exceptional communication, leadership and organizational skills. Excellent performance in all areas of customer relations and customer service. Problem solver that identifies and resolve challenges effectively and efficiently. Passion for winning and team player.

Core Qualifications

Customer service expert

Able to multitask on a regular basis

Independent worker who doesn’t need supervision

Experience

Customer service representative(Remote) 5/21 till date

Received inbound customer service calls

Updating customer accounts

Resolved customer issues etc

Data-nix Tech. Texas

Customer care 05/2020-03/2021

Handled customer questions and also engaged in customer service activities.

Arranged to have support documents mailed out to corporate customers.

Took inbound calls and transferred those calls to the appropriate personnel.

Helped to act as a liaison between the sales department and potential new customers.

Grace logistics. Tx

Customer Care. 01/2018-04/2020

Answered calls and addressed customer inquiries, solving problems and providing resolutions.

Processed suppliers invoices for payment within specific payment terms.

Recommend alternative items if products was out of stock.

Generated warehouse release and forwarded to the warehouse.

Routinely answered customer questions regarding merchandise and pricing.

Education

Burnette International college, Florida 2018

Lead City University, Business Administration, Nigeria. 2010

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