Elizabeth Rivera

*** ******** ***

Long Beach, CA 90813

adqc54@r.postjobfree.com

562-***-****

CAREER OBJECTIVE

Seeking to obtain a position within a medical office environment that will enable me to contribute my experience to an established organization

QUALIFICATIONS

Posses warm outgoing personality with excellent telephone etiquettes.

Knowledge of handling administrative and clerical tasks.

Interface well with other at all levels including patrons, patients and professionals.

Skilled in handling multiple tasks and works well under pressure. EMPLOYMENT

Torrance Surgery Center, Torrance, CA

Surgery Scheduler Sept. 2012 – Jan 2022

Promoted to surgery scheduler after initially hired to perform front desk registration duties.

Obtain thorough patient information regarding health history, medications and enter data into computerized scheduling system.

Communicate with hospitals to schedule procedures at facility and patients for pre-operative instructions .

Interact with many departments ensuring proper equipment and supplies are available for surgery

. Medical records, chart making

. Insurance Verifications

Sharp Treatment of South Bay, Torrance, CA

Front Desk Lead /Back Office Coordinator April 2012 – Sept. 2012

Responsible for welcoming patients and scheduling appointments.

Handled incoming calls and respond to queries in a warm and professional manner.

Performed the tasks of organizing, maintaining medical forms and office stationary for front desk activities.

Lakewood Orthopedics, Lakewood, CA

Front Desk Lead /Back Office Coordinator Aug 2009 – Dec 2011

Performed the tasks of greeting patients and scheduling appointments.

Assisted multiple departments with handling and managing of patient’s files.

Handled the task of preparing and maintaining patient’s medical records.

Responsible for checking and verifying accuracy of medical records and patient insurance information.

Pro Sports Orthopedic, Las Vegas, NV

Filing Clerk /Front Desk Jan 2007 – Jan 2009

Assisted in the admittance and discharge of patients.

Translated for doctors and patients (English & Spanish)

Monitored and tracked patients records and charts.

Coordinated and resolved tasks between front and back office. My New Town Auto Repair, Long Beach, CA

Receptionist April 2004 – Dec 2006

Answered calls and directed calls to correct destination.

Assisted with ordering of auto parts from various vendors.

Ensured excellence in customer service and resolved all problems at the office level. Serita Trading and Commerce LLC. Long Beach, CA

Receptionist Jan 2002 – March 2004

Greeted persons entering business.

Handled queries from the public and customers.

Assisted with customer service and resolving conflicts.

Successfully organized appointments between employees and clients. EDUCATION

GED

Long Beach School for Adults, Long Beach CA

COMPUTER KNOWLEDGE

Medical Manager Software

General Computer Knowledge

Typing

Internet savvy

INTERNATIONAL

Ability to read, write and speak fluent English & Spanish. COMMUNITY ACTIVITIES

Volunteer in numerous activities at Emerson Elementary School in Long Beach, CA.

Volunteered in the “Children Helping Children” project with the Christian Outreach program in Anaheim,Ca.

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