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annelise combrinck
Bultfontein 967*-***-*** 2182 *******************@*****.***
Summary
I am a highly organized and detail oriented Administrator who has extensive experience of clerical, secretarial and administrative office work. I will always ensure that all office- and administrative operations run at maximum efficiency. I have a proven track record of providing exceptional customer service in a fast paced environment. I am offering a keen attention to detail and strong decision-making skills. I have a self-motivated work ethic with the ability to perform effectively independently or as part of a team. Skills
Typing
Log book updates
Database administration
Error verification
Collecting information
Document Control
Order processing
Meticulous attention to detail
Filing and data archiving
Administrative support
Experience
DATA ENTRY OPERATOR 03/2000 - 11/2001
Van Aswegens Auto - Hoopstad
Compiled and formatted data requested to generate and present reports on contact details, transaction history and basic data trends over time.
Maintained records by creating monthly reports, closing terminated records and performing chart audits.
Communicated with coworkers regarding deadlines and project milestones.
Organized billing and invoice data, prepared accounts receivable and generated revenue reports to provide controllers with vital financial information.
Reviewed source documents to locate required data for entry.
Maintained quality levels above prescribed minimums to support team productivity.
Performed imaging, transcription and verifying tasks to keep office workflows running smoothly.
Identified, corrected and reported data entry errors.
Collaborated with other company employees to understand data requirements, searching databases and performing inquiries to locate specific data items needed.
Compiled data from source documents prior to data entry.
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BANK TELLER 01/1999 - 01/2000
FNB - Koffiefontein
Assisted customers in bank operations, including opening accounts, accessing safe deposit boxes and ATM operations.
Conducted special service and account transactions for customers, including ordering checks and placing stop payment orders.
Reconciled cash and checks against computer records at end of shift.
Explained bank services, financial products and applicable fees to customers.
Identified and reported suspicious behavior to security personnel as appropriate.
Entered transactions into computer and issued customer receipts.
Served large number of customers during high volume shifts and remained composed and professional in stressful situations.
Met or exceeded sales goals by promoting bank products and services in customer interactions.
Adhered to strict guidelines regarding financial and customer data to avoid breaches and information misuse.
Increased knowledge of banking products and services by actively participating in available training classes and workshops offered to employees.
Took on additional shifts during busy periods to minimize staffing shortages.
Welcomed customers and offered pleasant service during entire transaction.
Entered member transaction data into online banking software.
Trained employees on cash drawer operation.
SECRETARY TO CEO 03/1996 - 11/1998
Tshepong Hospital - Klerksdorp
Supporting CEO by typing correspondence and preparing meeting packages.
Making travel arrangements and finalizing itinerary.
Cultivated successful business culture focused on performance optimization and goal attainment.
Scheduling of appointments and meeting with internal and external customers.
Controlled business direction changes and provided support during restructurings.
Oversaw strategic business decision-making to develop, enhance and enforce business mission.
Developed and maintained strong business relationships between departments.
Managing company’s filing system of documents and reports
Assisted with preparation of presentation material
Sourcing of vendors for office supplies, placing and managing orders
Other Ad-hoc duties
Education and Training
Stilfontein Hoërskool - Stilfontein High School Diploma 1994
References
Available on request