OPALEKE COMFORT OLUWAMAYOWA

No. ** Kargarko Street, Behind DBN

U/Boro, Kaduna, Kaduna State, Nigeria

+234**********

adqc08@r.postjobfree.com

TITLE: CUSTOMER SERVICE REPRESENTATIVE / ACCOUNTANT CV

OBJECTIVE: I seek challenging opportunities where I can fully use my skills for the success of the organization and to contribute significantly to the achievement of the cooperate goals of the organization and strive to excel by acquiring in-depth service skills through continuous learning and dedicated services.

PERSONAL DATA

Birth Date: June 16, 1993

Nationality: Nigerian

State of Origin: kwara

Sex: Female

Marital Status: Married

EDUCATIONAL BACKGROUND

Ahmadu Bello University 2017

Postgraduate Diploma in Accounting and Finance

Federal Polytechnic Bida, Niger State 2014

Higher National Diploma (H.N.D) in Accountancy ( Upper Credit)

Federal Polytechnic Kaduna, Kaduna State 2010

National Diploma (N.D) in Accountancy ( Upper Credit)

Brighton International Secondary School, Kaduna, Kaduna State 2008

Senior School Certificate

All Saints Nursery and Primary School, Kaduna, Kaduna State 2002

First School Leaving Certificate

National Youth Service Corp ( NYSC) 2016

Certificate in Computer Application 2011

WORK EXPERIENCE

ACCESS BANK PLC, AHMADU BELLO WAY BRANCH, KADUNA, KADUNA STATE 2018 - 2021

POSITION: CUSTOMER SERVICE OFFICER

RESPONSIBILITIES:

Maintaining a positive and professional attitude towards customers at all times.

Responding promptly to customer inquiries and ensure customer satisfaction and provide customer support.

Acknowledging and resolving customer complain.

Knowing the products so as to answer customer questions.

Keeping record of customer transactions.

Communicating with customers through various channels.

Providing feedback on the efficiency of the customer service process.

Managing a team of junior customer service representative.

POSITION: TELLER SALES REPRESENTATIVE

Crediting and Debiting of customers account

Bulk and Fund transfer

Treating of other bank cheques

Cheque Withdrawals

MC- Issuance

HYBRID FEEDS, KACHIA ROAD, KADUNA, KADUNA STATE 2017

POSITION: ACCOUNTANT

RESPONSIBILITIES:

Preparing and presenting financial statements and MIS reports on monthly basis as per the organisation’s internal guidelines.

Preparing financial documents such as invoices, bills, and accounts payable and receivable.

Maintain general ledger by reconciling accounts.

Ensuring bank reconciliation is done on daily basis and have good knowledge in coordinating with local banks.

Strong understanding of local tax laws and return filing.

Secure financial information by completing database back-ups; keeping information confidential.

Maintaining accounting controls by following policies and procedures; complying with local financial and legal requirements.

Assisting order processing team in processing sales order and purchase order and ensuring it’s filed sequentially.

BRIGHT HOPE SCHOOLS, ADO EKITI, EKITI STATE 2016

POSITION: CLASS TEACHER (N.Y.S.C )

FIRSTBANK OF NIGERIA PLC, BANK ROAD, KADUNA, KADUNA STATE 2011

POSITION: CUSTOMER SERVICE REPRESENTATIVE (INDUSTRIAL ATTACHMENT I.T)

LANGUAGES

Read, Write and Speak English, Yoruba and Hausa

SKILLS

Hardworking, Resourceful, Persistent and Result Oriented.

A strong team player and goal getter.

Computer and Internet literate.

Active Listening, Conflict Resolution, Effective Communication.

Well Outspoken, Creativity, Quick Thinking.

INTEREST

Writing

Travelling

Reading

REFEREES

Mr Ayuba Nenrot

Branch Manager, Ecobank, Ahmadu Bello Way Kaduna.

+234-80-61604447

Mr Fashagba Paul Femi

Dean of students Affairs, Federal Polytechnic Bida, Niger State.

+234- 80-30828131

Contact this candidate