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Laser Technician Customer Service

Location:
Pearland, TX, 77581
Posted:
February 25, 2022

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Resume:

Holly Kennedy

Pearland, TX *****

adqbtt@r.postjobfree.com

+1-832-***-****

I am an experienced supervisor with exceptional communication and managerial skills. I can readily multi-task while ensuring that each detail and person involved receives the attention and support required for success.

Authorized to work in the US for any employer

Work Experience

Supervisor over the facility

CENIKOR FOUNDATION - Deer Park, TX

January 2017 to December 2018

• Cenikor is long term residential therapeutic community that houses 165 residents and encompasses the facility as well as the 16 acre grounds and swimming pool. For more than a year I was the supervisor over the facility. My immediate duties included the supervision and responsibility of all 165 Male and female residents. As well as acting liaison between residents and facility staff. I supervised all behavior modification assessments/ disciplinary actions earned assigned and completed for the enforcement of the facility rules and program requirements. As house supervisor I was also responsible for daily updates of various administrative reports kept in a special binder to be updated and traded out for the facility director. I also kept data regarding each resident via an Excel spreadsheet in which I updated daily. Among many administrative resident compliance /enforcement of legal stipulations as required by the TDCJ parole and probation offices . Progress reported to legal services quarterly. Aesthetic laser tech apprentice

Alvin Community College - Alvin, TX

August 2014 to January 2015

This was a 60 hour course to gain the certificate required to obtain a license to apprentice as an aesthetic laser technician under the supervision of a licensed medical director. Qualified for employment in a med/ spa, or salon with an onsite laser for the removal of hair, tattoos, freckles, and other specified laser skin treatments and procedures.

Assistant Manager

Express - Pearland, TX

April 2014 to October 2014

As the assistant manager of a retail clothing store I was required to complete end of shift/closing of daily accounts receivable, counting of all cash from the money drawers. Figuring bank deposit for nightly drop, reconciling the days sales/ returns/ and balancing of cash and credit card sales, processing merchandise shipments received by checking all new merchandise in and against packing paperwork, security tagging, and properly displaying in accordance with corporate guidelines. Associate scheduling completed bi monthly including the quarterly price markdowns and clearance updates. Server/shift supervisor

Ellies greek kitchen and catering - Friendswood, TX March 2012 to July 2014

Providing excellent customer service in a high pressure/fast paced environment by serving gourmet Greek cuisine after first overseeing the daily opening preparations of cutting vegetables to stock the salad bar, preparing the proper amounts of cash for the register/drawer, properly prepping and stocking all supplies for daily replacements following the lunch/dinner rush and general usage. Opthalmic Technician

ENNEN EYE CENTER - Fort Smith, AR

November 2003 to September 2005

Working alongside ophthalmologists to perform eye exams, diagnosis of diseases, administering treatment of patients eye related clinical and surgical needs, such as visual acuity, measuring eye pressures and maintaining the setup, sterilization of surgical instruments and trays and finally, chart dictation.

Dental office manager and chair-side assistant

Dr. Brad Faulkner DDS, Dr. Ward Clemmons, DDS Family Practice - Fort Smith, AR April 1994 to February 1999

Patient appointment scheduling, the verifying and filing of all,insurance and medicaid claims, the making of all office staff shift scheduling (bi monthly) the reconciliation of daily accounts receivable, making of bank deposits, supervising of proper sterilization procedures for all instruments, exam rooms and dental lab requirements. The writing/ calling the pharmacy to prescribe patients medications as ordered by the on call DDS. And also managing a multi line telephone system and providing top of the line customer service/patient care.in a high pressure, fast paced environment. Education

Certificate of apprenticeship in Asthetic laser technology Alvin Community College - Alvin, TX

August 2014 to January 2015

Associate's degree in Applied science

University of AR - Fort Smith, AR

August 1994 to June 1996

Skills

• Facilities Management

• Supervising Experience

• Microsoft Office

• Aloha restaurant office software

• QuickBooks pro

• Medical Scheduling

• Catering

• Facilities Maintenance

• Multi-line Phone Systems

• Bartending

• Office Management

• Esthetic Laser Treatment

• Serving Experience

• POS

• Behavioral health (4 years)

• Microsoft Outlook

• Budgeting

• Kitchen Experience

• Time management

• Front desk

• Office Administration

• Dentrix

• Chairside Assisting

• Microsoft Word

• Customer service

• Phone etiquette

• Makeup Application

• Retail Sales

• Infection Control Training

• Medical Billing

• Host/Hostess

• Computer skills

• Dental office experience

• Dental receptionist

• Management

• Medical office experience

• Medical receptionist

• Restaurant experience

• Property management

• Leadership

• Insurance verification

• Animal care

Certifications and Licenses

TABC certificate

September 2018 to September 2021

TABC certificate, expires Sept 2021

Assessments

Patient-focused care — Proficient

April 2021

Addressing concerns and using sensitivity when responding to needs and feelings of patients Full results: Proficient

Administrative support professional fit — Highly Proficient April 2021

Measures the traits that are important for successful administrative support professionals Full results: Highly Proficient

Customer focus & orientation — Highly Proficient

April 2021

Responding to customer situations with sensitivity Full results: Highly Proficient

Basic attention to detail — Expert

November 2021

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Expert

Medical receptionist skills — Expert

October 2021

Managing physician schedules and maintaining accurate patient records Full results: Expert

Customer service fit — Proficient

April 2021

Measures the traits that are important for success for customer service roles Full results: Proficient

Dental receptionist skills — Proficient

April 2021

Managing practitioner schedules and maintaining accurate patient records Full results: Proficient

Retail customer service — Proficient

September 2021

Comprehending and responding to retail customer needs Full results: Proficient

Protecting patient privacy — Proficient

November 2021

Understanding privacy rules and regulations associated with patient records Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

Food Handlers certificate



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