Amber Patterson

Woodbridge, VA *****

adqbrz@r.postjobfree.com

+1-703-***-****

Seeking a varied role that will allow me to expand my knowledge and provide opportunities for personal and professional growth.

Authorized to work in the US for any employer

Work Experience

Patient Care Coordinator

West Springfield Dental Arts - W Springfield, VA

July 2019 to Present

As a PCC I spend time getting to know the patient and learning about their specific dental needs and goals

—making the patient the priority. I support the patient throughout the process and help with welcoming new patients. I may conduct a preliminary phone exam and relay information to the dentist prior to the clinical exam. If needed, I may also set a follow-up consultation with the patient, present the treatment plan, determine insurance calculations, discuss financial options and be available to answer any questions via call, text service and email.

Manager

Meraki on King - Alexandria, VA

November 2017 to July 2019

As Manager of Meraki On King, I was responsible for making sure the day goes smoothly. Greeting guests, answering phone calls, answering questions, booking appointments as well as taking payment after nails services. Responsibilities also included creating supply lists for the salon, to give to the salon operations manager. As a nail technician,I was responsible for the grooming and appearance of a client's fingernails and toenails. I provided manicures, pedicures, nail shaping, cuticle grooming, callus removal, SNS or, dip powder nail treatments, and application of nail polish for my clients. While doing this, it was my duty to make sure guests were always comfortable and happy each step of the way. Front Desk Receptionist/Coordinator

Salon Bisoux - Alexandria, VA

April 2017 to October 2017

Customer Service Representative

TitleMax - Alexandria, VA

September 2016 to January 2017

Improved service quality and increased sales by developing a strong knowledge of company's products and services. Addressed negative customer feedback immediately. Also provided a high level of product and leadership support to representatives and customers. Achieved high goals and productivity numbers within the year there.

Administrative Assistant

Lynnette's Cakes and Catering - Annandale, VA

June 2015 to September 2016

Preform administrative and office support for owners. Duties include: fielding telephone calls, corresponding with customers, coordinating proposals, filing necessary documents,

maintaining departments database records, posting on the company's social media platforms along with scheduling

Farmers Market Attendant

Lynnette's Cakes and Catering - Annandale, VA

May 2016 to August 2016

Set up and break down of market stall. Handling cash and card transactions. Prepared foods to give to customers. Informed customers of menu items as well as catering services provided by the company out side of the farmers market. Making sure each customer felt special and were attended to in a timely manner.

HBC Clerk

Giant Food - Annandale, VA

November 2013 to April 2016

Responsible for the Health and Beauty Care products. Tasked with keeping up with inventory and making sure shelves are fully

stocked with HBC products. This is done by maintaining counts of products and also adding to orders as needed. Greeting

customers and helping them find certain products or items in a timely fashion.

Education

Certified in Esthiology

Aveda Institute-DC - Washington, DC

December 2016 to May 2017

General Studies

Northern Virginia Community College

2013 to 2014

Diploma

J.W. Robinson Secondary School

2013

Licensed in Cosmetology

Chantilly Academy

2013

High school diploma or GED

Skills

• • Exceptional listener and communicator who effectively conveys information verbally and in writing.

• Highly analytical thinking with demonstrated talent for identifying, scrutinizing, improving, and streamlining complex work processes. • Flexible team player who thrives in environments requiring ability to effectively prioritize projects. • Goal-driven leader who maintains a productive climate and confidently motivates, mobilizes, and coaches employees to meet high performance standards. • Personable professional whose strengths include cultural sensitivity and an ability to build rapport with a diverse workforce in multicultural settings. • Results-driven achiever with exemplary planning and organizational skills, along with a high degree of detail orientation. • Innovative problem-solver who can generate workable solutions and resolve complaints. • Highly adaptable, mobile, positive, resilient, patient risk-taker who is open to new ideas.

• Insurance verification

• Inventory Management

• Scheduling

• Team Building

• Training

• retail sales

• Administrative Experience

• Front Desk

• Management

• Dental receptionist

• Dental office experience

• OSHA

• Insurance verification

• Computer skills

Certifications and Licenses

Licensed Cosmetologist

Driver's License

Additional Information

Desired starting hourly wages: $30

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