Entry Clerk Kingston

SASHAWNI ANDERSON

Personal info

Phone:

1-876-***-****/ 1-876-***-****

Email:

*********@*****.***

Address:

** **. ***** ****, ******** 11, Kingston, Kingston, JMAKN01

Professional Summary:

More than six years of experience in the customer service industry where I have applied and developed skills in office administration, and phone support. I am also skilled in marketing and communication, sales and reporting and relationship building. I am a humble cooperative team player who is credible, accountable and accustomed to a fast-paced results oriented environment.

Employment history:

Service Agent, Startek. Kingston, Jamaica (Customer)

Sep. 2019-Jan 2021

Resolve customer complaints or answer customers' questions regarding policies

and procedures.

Solicit sales of new or additional services or products.

Explain products or services and prices and demonstrate use of products.

Deliver prepared sales talks, reading from scripts that describe products or

services, in order to persuade potential customers to purchase a product or services.

Progressive Foods Shoppers Fair Supermarket. Kingston, Jamaica (Cashier)

May. 2018-Oct. 2019

Telephone handling

Provide assistance for customers with special billing requests.

Deliver merchandise and collect payment.

Write and record orders for merchandise or enter orders into computers.

Explain products or services and prices and demonstrate use of products.

Answer questions about product features and benefits.

Order or purchase supplies.

Stock carts or stands.

Stock shelves, and mark prices on shelves and items.

Caribbean Best Manufacturing Ltd / (MACHINE OPERATORS)

Feb 2014-Dec 2017

Operating the Shrinking Wrapping Machine.

Labeling and sealing of bottles.

Marketing Products/ inform customers of deals and promotion.

Advice on company information/ selling goods and services.

Jamaica Foundation for Lifelong Learning (JFLL) / (DATA ENTRY CLERK)

May 2011-Sep 2013 Job Experience.

Use computer for various applications, such as database management or word processing.

Create, maintain and enter information into database system.

Set up and manage paper, or electronic filling systems, recording management, update paperwork, or maintain documents such as attendance records, correspondence or other.

Education

Distinction College 2018-2019

English language, principle Of Business (POB), Information Technology (IT)

Caribbean Examination Council (CXC)

Institution of Higher Learning 2017-2018

Office Administration

Caribbean Examination Council (CXC)

Career Advancement Program (CAP) 2011-2013

Office Administration NCTVET, Mathematics City & Guilds

SKILLS:

Multitasking

Communication

Administrative duties

Planning and organizing

Computer literacy

Excellent customer service.

Contact this candidate