Travel Consultant Front Desk
Resume:
Enid Gessow
Objective: To obtain a position offering a challenge and responsibilities that will
maximize my personal and professional growth, while simultaneously utilizing my customer service and management skills to positively impact the company’s performance, profitability and strategic growth.
39791 Barberry Court
Temecula, CA 92591
*********@*****.***
EXPERIENCE
Inn At Churon Winery, Temecula, CA — Manager
2003 - 2019
● Responsible for the running of the front desk by hiring and training al front desk agents and leading by example
● Scheduled front desk, housekeeping and kitchen sta
● Anticipate and handle any guest requests and satisfy their needs within acceptable guidelines
● Ability to multitask, prioritize and manage time
● Strong verbal and written communication skills
● Monitored work of housekeeping sta and insured
e cient maintenance of all rooms according to hotel standards
● Maintained records of all data and forecasts arrival and departure of guests on an everyday basis and ensure an e ective night team to ensure smooth operations
● Administered all operations of front desk operations such as concierge service and guest relations
● Handled payroll
Canyon Crest Travel American Express, Riverside, CA — Corporate Travel Consultant
1998 - 2003
● Domestic and International Travel
● Handled large accounts for County of Riverside and UCR REFERENCES
Debbie Cavallucci
Churon Winery Manager
Benny Rodriguez
Wine Maker
Louie DeRosa
Esquire Limousines
Eileen Hackamack
Churon Guest
Joanne Stigert
Churon Guest
Luanne Millwee
Susan McAteer
Jerry Norman
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