R. BRIAN HALL
New Boston, TX *****
********@***.***
Seeking a challenging position as a Product Specialist where I can use my interpersonal skills and sales/marketing experience to convey technical knowledge in a clear and concise manner. Proven leader in increasing account growth, client satisfaction, product advertising, both in local and national sales. Friendly and outgoing; passionate and determined to achieve the mission and contribute to the success of the company.
WORK EXPERIENCE
APRIL 2017 - 2019
Financial Relations Consultant, REGIONS BANK, TEXARKANA, TX
• Achieves branch targets and goals by identifying customer needs and providing appropriate guidance and perspective about Regions solutions
• Educates and advises customers on Regions Consumer and Business products and services, including all loan and deposit types
• Provides a consistent optimal customer experience, including handling customer’s transactional needs. This may include sharing responsibility for greeting customers and processing transactions to ensure customers bank when, where, and how they want
• Ownership and resolution of customer issues
• Refers customers to an internal team of experts when complex financial goals and needs are recognized
• Ensures safe and sound banking practices including adherence to all applicable laws and regulations
OCTOBER 2011 – MAY 2016
Regional/National Sr. Account Executive, FAIRWAY OUTDOOR ADVERTISING, TEXARKANA, TX-AR
• Maintained 92% renewal rate over course of employment in AR, TX, OK, and LA
• Adjusted rates to market standards including annual increases of 5% or greater
• Achieved budget of $1.17 million for 2016 (increased of 20% of previous year) and maintained a monthly budget of $90K including a production budget of $7K
• Trained all new hires from assistants to new AE’s and was the spokesperson for all corporate conference calls for Fairway Texarkana.
Robbins Toyota, Nash, TX November 2010 – October 2011 U.S. Census Bureau, Fayetteville, AR April 2010 – September 2010 Fayetteville Auto Park, Fayetteville, AR 2004 – 2009 2
SKILLS SUMMARY
Sales
• Provide high-level direct client contact with clients and advertising agencies
• Properly deliver advertising campaigns and products in accordance with goals and objectives of the client
• Drive revenue through long-term, high dollar contacts and all short-term buys
• Consult with clients on their marketing needs and creatively design concept and solution packages
• Provide feedback to the rest of the organization on how to better satisfy client needs, resolving product problems
• Create, maintain and execute a strategic sales plan
• Assist in developing and managing sales quota
• Make cold calls to develop new business prospects
• Make service calls on existing clients to achieve customer satisfaction and develop new business opportunities
• Provide continuous service throughout the campaign in order to achieve renewal business
• Completes projects as directed by the Sales Manager and/or General Manager Advertising and Marketing
• Assist customers in the design and implementation of ad campaigns
• Attend community events on behalf of company
• Research statistics on advertising success
• Collaborate with local businesses to increase sales volume for both parties
• Completed all web-based training for management, internet sales, and senior account executives
• Used web-based programs directed by employer to identify target audiences for Advertiser Office Support
• Solid communication skills (in person, written, and phone)
• Function well both independently or as a team member
• Responsible for all Contracts, addendums ranging from local office to National Sales
• Strong computer skills including Internet, MS Office PowerPoint and Excel EDUCATION
Attended Northwest Arkansas Community College 1999-2001 Attended University of Arkansas, Fayetteville 2001-2002 Northpoint Christian School- Southaven, MS 1997
REFERENCES
George Dodson Fairway Superior 903-***-****
Chris Everitt Fayetteville Auto Park, General Manager 479-***-**** Andy Wilson Mentor 479-***-****
Brian Carpenter 903-***-****