Administration

Dana Turner

Sharpsville, IN

****.********@*****.*** - 765-***-****

WORK EXPERIENCE

Substitute Teacher

Tri Central Schools – Sharpsville, IN - March 2018 to present

Administrative Assistance

Charter Advisory Corporation - Indianapolis, IN – September 2017 to September 2018

Gathered, analyzed, and interpreted relevant Financial data.

Updated daily transaction records.

Kept records of invoices and tax payments as well as reviewing and processing reimbursements.

Prepared income statements.

Resolved account discrepancies.

Preformed account reconciliations.

Assisted 7+ Financial Reps

Medical Receptionist

Eye Physicians Inc - Kokomo, IN - October 2015 to February 2017

Greets patients and visitors.

Obtain patient information for registration and insurance filing.

Assist with check in and out of patients. Answers phone and directs calls.

Schedules appointments.

Answers basic questions of patients and families.

Performs routine clerical, data entry and data retrieval tasks.

Enters patients’ data using 10-key punch.

Calculates and obtains payments for services rendered.

Balances batch and reconciles cash.

Verifies insurance eligibility.

Respects patients’ rights to privacy and confidentiality.

Universal Banker

PNC Bank - Tipton, IN - April 2013 to August 2014

Evaluates needs of potential customers and offers appropriate financial products and services.

Prepares and compiles new customer application and information to open new accounts.

Provides ongoing relationship servicing with current customers to maintain goodwill and gain additional business.

Informs and advises customers of status or enhancements to current account productivity, and suggests resolution on account disputes and other account activity.

Responds to customer inquiries and requests regarding account.

Promotes and cross-sells other establishment products and services as appropriate to customer requirements.

Generates new business to assist in meeting establishment profitability goals.

Receives checks and cash for deposit to savings and checking accounts, verifies deposit amounts, examines checks for endorsement and negotiability, and enters savings transactions into bank records via an on-line terminal.

Cashes check and pays money from savings and checking account upon verification of signatures and customer account balances. Inspects all checks, bonds, money orders, savings withdrawals, to determine their negotiability.

Test Proctor/Lafayette Adult Resource Academy – January 2011 to January 2013

Team Leader/ Financial Counselor

Medassist, A Firstsource Company - Lafayette, IN- January 2005 to December 2010

Promoted the mission, vision, and values of the organization.

Reviewed daily IP, ER, Surgery, and OP admissions that were self-pay.

Responsible for financially clearing patients at ER, hospital bedside or OP registration to determine eligibility for various governmental programs.

Conducted interview with patients and or family members.

Recorded and maintained documentation of activities performed on account while in-house.

Notified hospital case management, social services and admission staff of case screening determinations and outcomes via verbal and written communications.

Advised self-pay patients of their medical care options available in the community.

Prepared data for financial reporting.

Supervised and trained up to 10 employees

Answers and routes telephone calls, takes messages, provides information and directs calls to appropriate staff as necessary.

Receives bank visitors, provides information and directs them to appropriate staff as necessary.

EDUCATION

Purdue University-West Lafayette, IN

Bachelor of Science

Major: Organizational Leadership & Supervision

Minor: Communications & Computer Technology

SKILLS

+10 years Microsoft Applications

+10 years Computer Software Programs

+10 years Communications/Customer Service

Contact this candidate