Collection Agent Office Assistant

Osheen Pearce-Jarrett

Lot ** Innswood Village

St. Catherine

Tel: 876-***-****/357-7831

Email:**************@*****.***

The Human Resource Manager

February 24, 2022

Dear Sirs,

I am hereby applying for the position of customer service representative within your organization or any other position that is suited to my qualifications. I am a highly motivated and passionate graduate of the St Jago High School that is willing to work tirelessly and do my utmost best to fulfill all that is required of me. I do believe that I possess the critical, analytical and interpersonal skills that are needed to function in this position. I can be contacted for an interview at any time that is convenient to you.

Yours Respectfully

Mrs Osheen Pearce-Jarrett

Osheen Pearce-Jarrett

Lot 43 Innswood Village

St. Catherine

Tel: 876-***-****/357-7831

Email:**************@*****.***

Objective: to excel in all my endeavours whilst making a positive impact on others around me

Education

2014-2015 The Edna Manley College of the Visual &

Performing Arts

Certificate in the Fundamentals of Music Literacy

2006 - 2012 St .Jago High School Associate Degree in Humanities

Caribbean Examination Council (CXC) Subjects Grade

English Language I

English Literature I

Social Studies I

Spanish I

Mathematics II

Office administration II

Principles of Business II

Physics II

CAPE

(Caribbean Advanced Proficiency Exam) Unit 1 Grades)

Communication Studies I

Law II

Sociology II

Unit 2

Sociology II

Awards

Certificate for Outstanding Customer Service 2018 ( Scotiabank Contact Centre)

Certificate of Participation Dream Jamaica Summer Program 2008( University of the West Indies Mona)

Positions of Authority

Prefect 2008-2010 (St.Jago High School)

Student Council Representative 2008-2010 ( St.Jago High School)

Peer Counsellor 2008-2010 (St.Jago High School)

Special Skills

Bilingual( Spanish Concentration)

Work Experience

March 2020- March 31,2021 Digicel Jamaica Limited (Debt Collection Agent )

duties include collecting of outstanding debt and

escalating service, invoice and internet related

disputes.

July 2019- February 2020 Digicel Jamaica Limited ( Business Sales Consultant)

duties include selling and marketing of business internet

products and services.

July 2017- February 2019 Finbiz Processing Ltd ( A Subsidiary of Scotiabank)

Blended Sales Officer duties include assisting

with banking and account related queries such as online

banking, credit card and personal accounts, selling and

cross-selling of loans and credit cards.

September 2011 National Youth Service ( TwickenhamParkFisheriesDivision)

Office Assistant- Duties Include filing, and logging

References

Ms. Delores Harris

Retired Senior Lecturer St. Joseph's Teachers' College

Part time Lecturer Mico University College

Tel: 876-***-****

Dr. Abigail Cooper

Retired Vice Principal Ensom City Primary

Tel #: 480-6400

Contact this candidate