Cisco Systems
Resume:
L. Michael Henriksen
St Charles, Illinois, United States
************@*****.*** linkedin.com/in/l-michael-henriksen-27b64a20
Summary
Exceptional sales/channel leader with a proven track record of consistent revenue achievement
in data networking, video and unified communications solutions. Expertise in cultivating successful
sales execution.
Specialties: Successfully aligning the channel sales organization to reflect changes in the
market therefore allowing the sales organization to be more effective. Leading with passion,
energy, and respect for others to strive for excellence and continuous improvement
Experience
Product Sales Specialist
Cisco
Nov 2013 - Present (8 years 6 month +) PSS for Collaboration
Core skills included networking, unified communications, video collaboration, and focus on Cloud deployment. Furthermore, we focused on numbers along with goal achievement, forecasting, complex sales cycle management, relationship building with key customers. In addition, we engaged in both direct and indirect selling using various consultative engagements models to offer clients a way to develop a strategic vision as well as partaking in related planning and solution development.
Success was defined by the numerous Enterprise Agreements which we successfully deployed over the 8yrs at Cisco. Not only did we focus on EA’s, but we also comprehensively helped our customers migrate their current collaborative solutions to Cisco’s next-generation licensing offer.
Many of our partners are looking for opportunities to engaged with various Managed Service Partners which helped improved our many different relationships. Over time we will continue to evolve the current Managed Services Partner offering and allow both types of resources benefit from the joint partnership. Furthermore, we also have seen a big uptick in Cybersecurity services which now is becoming a much stronger solution within Cisco. Cybersecurity has opened many opportunities for experience sellers who will be able to provide not infrastructure but the ability to position Cybersecurity services.
National Channel Management
Avaya
Jul 2010 - Oct 2013 (3 years 4 months)
Support for Indirect paths to market for Data, Video and UC solutions
Led indirect sales efforts for two of the top national partners. Ensured national alignment with company Sales a Channel Teams to facilitate fruitful partnering and seamlessly carry out self-developed solutions. Recognized as Top Producer for 2011 within the Midwest Channel Team.
Avaya
2009 - 2010 (2 years)
Astutely spearheaded funnel reviews, weekly forecasting processes, product training efforts, channel marketing and team selling to gamer notable growth. Defined and launched a new Hosted Contact Center, determining the Center’s direction with the national partners.
Director of Channel Sales
Nortel Networks
Jan 2005 - Dec 2009 (5 years)
Successfully managed, developed, trained and coached, a team of field channel sales managers; focused on incremental revenue growth. Key objectives included funnel growth, end user engagement, recruiting, and training with Select Enterprise Partners to drive end to end network solutions.
Branch Sales Director
Nortel Networks
Jan 2004 - Jan 2005 (1 year 1 month)
Education
Barat College of DePaul University
BA, Economic/Business
1982 - 1986
Skills
Managed Services • Solution Selling • VoIP • Telecommunications • Channel • Cisco
Avaya • Direct Sales • SIP Trunking • Wireless • Contact Centers
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