L. Michael Henriksen

630-***-****

St Charles, Illinois, United States

adqbor@r.postjobfree.com linkedin.com/in/l-michael-henriksen-27b64a20

Summary

Exceptional sales/channel leader with a proven track record of consistent revenue achievement

in data networking, video and unified communications solutions. Expertise in cultivating successful

sales execution.

Specialties: Successfully aligning the channel sales organization to reflect changes in the

market therefore allowing the sales organization to be more effective. Leading with passion,

energy, and respect for others to strive for excellence and continuous improvement

Experience

Product Sales Specialist

Cisco

Nov 2013 - Present (8 years 6 month +) PSS for Collaboration

Core skills included networking, unified communications, video collaboration, and focus on Cloud deployment. Furthermore, we focused on numbers along with goal achievement, forecasting, complex sales cycle management, relationship building with key customers. In addition, we engaged in both direct and indirect selling using various consultative engagements models to offer clients a way to develop a strategic vision as well as partaking in related planning and solution development.

Success was defined by the numerous Enterprise Agreements which we successfully deployed over the 8yrs at Cisco. Not only did we focus on EA’s, but we also comprehensively helped our customers migrate their current collaborative solutions to Cisco’s next-generation licensing offer.

Many of our partners are looking for opportunities to engaged with various Managed Service Partners which helped improved our many different relationships. Over time we will continue to evolve the current Managed Services Partner offering and allow both types of resources benefit from the joint partnership. Furthermore, we also have seen a big uptick in Cybersecurity services which now is becoming a much stronger solution within Cisco. Cybersecurity has opened many opportunities for experience sellers who will be able to provide not infrastructure but the ability to position Cybersecurity services.

National Channel Management

Avaya

Jul 2010 - Oct 2013 (3 years 4 months)

Support for Indirect paths to market for Data, Video and UC solutions

Led indirect sales efforts for two of the top national partners. Ensured national alignment with company Sales a Channel Teams to facilitate fruitful partnering and seamlessly carry out self-developed solutions. Recognized as Top Producer for 2011 within the Midwest Channel Team.

Avaya

2009 - 2010 (2 years)

Astutely spearheaded funnel reviews, weekly forecasting processes, product training efforts, channel marketing and team selling to gamer notable growth. Defined and launched a new Hosted Contact Center, determining the Center’s direction with the national partners.

Director of Channel Sales

Nortel Networks

Jan 2005 - Dec 2009 (5 years)

Successfully managed, developed, trained and coached, a team of field channel sales managers; focused on incremental revenue growth. Key objectives included funnel growth, end user engagement, recruiting, and training with Select Enterprise Partners to drive end to end network solutions.

Branch Sales Director

Nortel Networks

Jan 2004 - Jan 2005 (1 year 1 month)

Education

Barat College of DePaul University

BA, Economic/Business

1982 - 1986

Skills

Managed Services • Solution Selling • VoIP • Telecommunications • Channel • Cisco

Avaya • Direct Sales • SIP Trunking • Wireless • Contact Centers