Credit Manager Oil Gas

Fei Fan

Email: *********@*****.**.**

Mobile: 052-*******

Curent Location: Dubai

LinkedIn: https://www.linkedin.com/in/fei-fan-7806068/

OBJECTIVES: To pursue a career position where my knowledge, skill and working experience will be fully utilized to enable professional and personal growth. (Cooperate risk control, Working Capital management, Customer Relationship management, strong problem solving with commercial and legal knowledge)

Accomplishment:

-Joined RMDK 2019, kept striving to change mindset of sales team to gain back respect from customers. Recovered over AED 21M old debts for UAE branch alone (pending since 2015) through commercial negotiation without or minimize the cost of legal service. Kept improving relationship with key clients, educating clients being in line with MNC standard so to benefit to both. Maintaining good rapport with legal firms, e.g. Al Tamimi, Clyde & Co. BKL etc.

-In charge Project for credit management/ collection improvement(contract) to Kansai Paint ME (Dubai Mar 2019 – May 2019) -Restructured credit policy and SOP of order to payment as well as the team, improved company liquidity.

-At Anixter, recovered 2 years’ overdue, e.g., 500K $ payment to project with Samsung since 2012 through a concession less than 27k $ only. Expedited LC process with SepcoIII, a Chinese Government backed company, maintained a good relationship with those key clients in the oil gas, IT and US Federal field.

-Joined Tyco Flow Control April 2012, resolved 2007~2010 overdue receivable in one year period, improved monthly collection from historical average $ 2~3M to minimum $ 4M, up to $ 13M as of the date. Participated Credit Committee Meeting in Belgium HQ, preparation to implement Getpaid system projects.

-At Schneider Electric, have been maintaining monthly collection over $ 30M, reduced Days Sales Outstanding (DSO) of Oman, and Bahrain up to zero. Supported number of major clients came over the impact of 2008 financial crisis; tremendously improved the cash collection of Qatar Branch. Was nominated by CFO, having participated the ME Insurance conference in Kuwait, interviewed by Richard Dean (Dubai Eye, radio presenter). Set up SOP, supported company liquidity with minimum funding.

- Supported an NGO for 3 years auditing activities, set up the accounting model for future operations.

EDUCATION: -The International University Missouri, (Dubai Based)

Master of Business Administration, Oct. 2003 with specialization in Finance

-Shanghai University, Shanghai, China. Business Administration, Jul. 1997. Major: Accounting

EXPERIENCE:

Regional Credit Manager – RMDKIKFORM ME & India (a legacy Interserve co.) June 2019 - Present

-Setting up/ Managing full function of GCC and Indian Branches’ Credit Risk Control and Collection function, reporting to Divisional and Group Finance Director.

-Ensuring PTP process in place, meeting financial and commercial requirements. Traveling the region meeting key clients to improve business relationship and collections.

-Taking the lead of settlement negotiation with clients, maximized company interests with flexible solutions.

-Assisting the business to select the right firm for debt collection or legal services, including reviewing engagement file, negotiating payment scheme. Involving old debt recovery by setting the right strategy and process; providing guidance to the team, build up needful commercial or legal evidence to achieve the best result in this unique and changing business environment.

-Credit application, credit notes approval, credit limit set up and review. Targeting reducing DSO, etc.

Group Credit Manager -Al Falah Holding Abu Dhabi Jan 2018-Mar 2019

Managing a holding company with 5 subsidiary companies Major Business relate to Construction/ Security Services etc. Restructured the team for better performance.

Traveling the world, servicing for NGO China, Europe, ME March 2016- Dec 2017

(Resigned due to family requirements, completed the personal mission in July 2017)

Anixter Mideast FZE Regional Credit Manager Dubai, UAE, March 2014-Febury 2016

- Report to Global Credit director in Barcelona

-In charge full function of accounts receivable/ credit control, report to global credit director in Europe, in line with company policy, IFRS, set up credit policy, re-enforced the internal control procedures, involved contract reviewing, negotiations, monitoring projects (Approving expense; Billing; Collection), commercial finance decisions being joint with sales team (including GCC country Saudi and North Africa and Levant area).

-In charge of Monthly Sales meeting, collections, negotiation of LC. -Preparing Monthly forecast. Supervising billing, customer payment term setting.

–Risk assessment by due diligence investigation, utilizing Metcos credit report.

-Controlling of order releasing in daily activity. Input to commercial finance manager on booking, backlog and billing. Approving credit notes in line with company policy / business header approval if needs.

-Finalizing the provision, bad debts on timely basis. Forecasting monthly cash flow.

-Fixing day-to-day issue through technical and commercial negotiation. (Using Mainframe, Hyperion report)

-Control and maintain a sound relationship with sales/customers, Credit limit reviewing, balancing internal and external customer interests in line with the goal of organization, achieve to better working capital situations and business needs. Escalation legal process according to company policy

Pentair Flow Controls (legacy Tyco Flow Controls ME) Dubai, UAE, April 2012 – March 2014

Head of Accounts Receivable

-Ensure sufficient working capital for operation.

-Evaluating Customer Credit Risk (quantifying the exposure, controlling order booking/ invoicing according to the clients’ overdue, payment behavior etc.). Response for collections of MENA region (UAE, Oman, Qatar, Bahrain, Kuwait, Saudi, Pakistan, Egypt, Jordan, Lebanon etc.).

-Reviewing customer accounts, monitoring credit limit, advising peers/ sales for necessary action. Meeting decision makers to establish sound business relationship if in need. Escalating to legal referring delinquent/ unpaid accounts, further developing a mutual agreement for collection strategy.

-Providing financial opinion to setup new accounts on credit limit, payment method and terms.

-Dynamically working with project execution team, for milestone billing, payment collection, support resolving commercial dispute (penalty or LD etc.)

-Verifying credit note requests, requiring needful approval according to company policy, also supporting clients for resolving commercial or contractual issues to expedite the collections circle.

-Quantifying retention, provision figure in-line with company policy.

Schneider Electric FZE Dubai, UAE, April 2007 – April 2012

Credit Control Manager

-Pilot of Credit Committee, in charge of a team for GCC countries; Improving the process of risk control and collection of Qatar, Bahrain, Kuwait, Oman and Iran. Maintain a good relationship and collection position with customers. (Forecasting, planning, Negotiating, and controlling to achieve a healthy cash flow)

-Dealing with bank (customer relationship manager) for credit line, loan rate, and other operation such as LC negotiation, Bill of exchange, etc. (Calyon, PNB Paribas, HSBC, SCB and ENBD)

-Handling inter-company, Intra-company billing, reconciliation, and netting alien with payable and Business Centre.

-Dealing with Insurance policy writer, Coface; managing customer credit limit. (Risk Ranking Assessment)

-Working on DSO, Treasury, KPI Scorecard and Credit notes provision (Customer incentive calculation relate to channel management).

-Assisting external or internal auditing activities in line with IFRS.

Motorola Limited Dubai, UAE, June 2006 – Feb 2007

Accountants Payable Supervisor -In charge monthly cash forecast, treasury, ensure sufficient fund.

-Working on Oracle/ Tigers (PTP) system, Managing Middle East regional Invoice being posted timely, ensuring payment processed within payment term by TC.

-In charge of local payments (employee expense and reimbursement/ treasury funding etc.), passing the entries, inputting EFT through Citidirect/ issuing check payment.

-Monitoring bank statements, sending Treasury report, ensuring sufficient fund to business activities.

-Working on ABN Netting system, managing Inter-company Transactions. (Hyperion report)

-Ensure month-end/ year-end closing.

-Ensure all suppliers’’ query and issue being resolved on timely basis.

Halliburton Company Limited Dubai, UAE, June 1999 – June 2006

Accountant (Share Service Center of Asia Pac/ Europe & Africa)

-Expert in SAP accounting module. (FI/ MM and Global master data etc.)

-Performing complex accounting activities and account reconciliation, analyzing payment proposal, managing the payments of Asia Pac, UK, Europe, and Africa region. Report to treasury for monthly fund requests.

-Familiar with taxation of different region (China, Japan, Singapore, Australia & Thailand etc.)

-Operating payment on varies of banking system such as Citidirect/ HSBC/ Nordea/ ABN AMRO/ Danske and Standard Charted etc. Knowing Swift Code.

-Optimize the working procedures, involving SAP automation projects; strengthen the internal control (RCTS in line with SOX, GAAP) and service quality.

-Supported company for the activities relevant to chapter 11.

COMPUTER SKILLS: Oracle, SAP, Scala, Tigers, Mainframe, MS Office, various Banking system (CITIBANK, HSBC, K-link, Danske, Global Gateway system STS), SWIFT CODE. Know E-check, Web-money process, Advanguard Getpaid.

LANGUAGE SKILLS: Fluent in English, Mandarin.

CORE COMPETENCE: Good negotiation skill with financial, commercial, and needful legal knowledge, enjoy understanding detail to optimize the solution to achieve a win-win situation to company and customer. Team management, including coaching, restructuring in line with corporate requirements.

Personality: Creative, pleasant disposition, personable, patient

Hobby: Traveling, exploring diversity of cultures; horseback riding, squash; meditation.

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