Post Job Free

Resume

Sign in

Matric Customer Care

Location:
Pietermaritzburg, KwaZulu-Natal, South Africa
Posted:
February 24, 2022

Contact this candidate

Resume:

Curriculum Vitae

Of

Sandesh Singh

Personal Information

Surname: Singh

Name: Sandesh

Address: * ********* ****

Mountview

Pietermaritzburg

3201

Postal: As Above

Contact no: 082*******

082*******

E mail: adqbm3@r.postjobfree.com

DOB: 29 August 1980

Id No: 800**********

Age: 41

Nationality: South African

Marital Stat: Married

Dependents: 2

Health: Excellent

License: 08/B

Offences: None

Education/Courses

Matric Exemption

School attended: Heather Secondary School

Subjects Passed: English

Afrikaans

Mathematics

Physical Science

Geography

Biology

Leadership Roles: Prefect in 1993 and 1998

Represented School in Junior Achievement Course

Represented School in World Wildlife Fund Initiate

Represented Province for Midlands Primary school Volleyball

Passed Voorbereidende’ Laer and Hoer Afrikaanse exams.

Interests: Fishing, Bird Watching, Star Gazing, Nature conservation

Sports: Football, Volleyball, Fishing

Languages: English, Afrikaans, Zulu

Courses Attended: Vodacom Prepaid, Contract, Value Adds, Dealer Web, Vodacom P1/2. 1st year Vodacom Diploma

Cell C: Prepaid, Contract, Value Adds, Chat, Club Chat

Mtn: Prepaid, Contract, Data, value Adds, Customer services

Virgin Mobile: introduction to virgin, Virgin Mobile policies and procedures

Jet Stores: Policies and procedures, Toolbox level 1

Woolworths: Policies and procedures, Champs, Cellular Road show, Prepaid and contract selling

Diageo(Brandhouse Peak, Smollan): Brand Passion, Single Malts, Blends, License to sell, Product Knowledge, Policies and procedures

Work Experiences

Edcon Jet Stores (2000 till 2004)

Position Held: Salesman, Cashier, Stockroom assistant, Cellular consultant,

Receiving, Dispatching, Detailed stock checks and responsible for stock movement to floor

Reason for leaving: Casual position- Got permanent position in Woolworths

Length of employment 3,5years

Woolworths (2004 till 2009)

Position: Specialist Cellular Consultant

Responsible for stock and ordering of stock

Sales as per agreed targets

Receiving of Cellular stock

Administration responsibilities

Reason for leaving: Better Job Prospects with Smollan Peak

Length of employment 5 years

Peak /Smollan (2009 to 2017)

Position Held: In Store Specialist

Smollan (2017 to 2019)

Promoted to Brand Specialist

Summary of Job Experience and job responsibilities

Manage Stock Levels

Ensure all transactions are recorded accurately on the system and that there is a strict control of the stock management system

Conduct stock counts as per service level agreement

Maintain data integrity

Detail check in of stock received versus stock ordered

Ensure data integrity and accuracy of stock records

Manage store returns and damages

Managing the warehouse

Shopkeeping disciplines and Ohasa compliance

Ensure all merchandising disciplines are in place

Hygiene checks done

Ensure quality inspections done

Merchandise stock to maximize selling opportunities

Pi label and promo compliance at all times

Racking and stacking compliance

Quality Control

Sales in line with agreed Budgets

Conduct comparative shop

Maximize promotional sales

Sales feedback analysis of selling trends and selling opportunities

Identifying new selling methods and layouts in order to maximize profit

Analysis of reports

Manage financial indicators against set targets

Ensure risk checks are conducted daily

Manage shrinkage targets

Manage and achieve sales target

Kpi captured and compliant

Promotions executed

Pricing competitive versus opposition

Provide Exceptional customer services

Understand and demonstrate customer care

Proactively offer assistance

Communicate appropriately with customer and colleagues

Proactively greet and acknowledge customers at all time

Take ownership and deal with customer queries/complaints effectively

Deal effectively and with urgency regarding telephone queries

Always obtain knowledge of products and demonstrate excellent selling skills and confidence in your brands

Calling in on customers and taking orders

Looking for new customers

Identifying growth opportunities for the company

Manage own Development

Drive own development

Ensure goals and targets are set

Maintain personal hygiene and health

Always implement policies and procedures

Live by the values of the organization that employs you

Length of employment 10 years

Reason for leaving –Retrenchment

DCS Glass and Aluminium Feb 2019- July2020

Started my own business

Manufacturing and installing of Aluminium windows and doors

Manufacturing and installing of display wooden boxes

Cold calls on customers

Site visits

Quality Control

Reason for stopping

I had to seek employment during this time as Covid-19 hit resulting in very

Little to no work.

Gelmar 2020 to 2021

Position Held: Sr Sales Assistant

Manage Departments

Stock replenishment

Hygiene checks for department

Quality Control

Cashier, Receiving and dispatching

Stockroom maintenance

Orders, Banking and capturing GRN’S

Reason for leaving –Retrenchment

I believe that I am a very analytical individual who is self motivated and can cope extremely well under tremendous pressure. The key is Balance, time management, commitment and most importantly forward planning

I am passionate and innovative in anything I set out to do. I am results driven, service orientated and have a great passion for people.

TEAM: Together everyone achieves more

I believe in order for any organization to be successful a strong happy team need to exist and I am really passionate about this concept.

My friendly and caring disposition, good sense of humor and happy outlook on life has enabled me to work extremely well within a TEAM.

Been an even balance between a Blue and Red makes me very analytical and results driven individual with the leadership strength to see the job through.

References

Sujith Ramphal: 083*******

Wayne Britz: 082-***-****

Sihle Ngobeni: 072*******



Contact this candidate