Personal Assistant Customer Service
Resume:
Andrian Williams
Saltville, VA *****
****************@*****.***
Authorized to work in the US for any employer
Work Experience
Facilities Coordinator
Universal Companies through Luttrell Staffing - Abingdon, VA October 2021 to January 2022
Cleaned and sanitized all areas of office and factory. Kept inventory of office and break room supplies. Read solar panels and emailed results to the service provider. Placed calls to schedule repairs in office and factory. Answered incoming calls to the office and directed them as needed. Let visitors and vendors into the office, checked covid symptoms and temperatures. Kept files of all temperature and symptom checklist sheets, cleaning logs, scheduled and completed repairs, order forms and packing slips. Kept office and factory organized, clean and stocked on all supplies. Assisted boss on any project requested. Made trips to local stores for items needed on short notice, using company credit card. Housekeeper
The Martha Washington Inn & Spa - Abingdon, VA
April 2021 to July 2021
Stripped rooms of all used laundry and linens. Cleaned and restocked all rooms with guest and management satisfaction. Made all beds with time left to help coworkers finish their assigned duties. Unfortunately, was laid off due to loss of business. Personal Shopper
Walmart - Abingdon, VA
April 2020 to March 2021
Filled online grocery and general merchandise orders. Followed all protocols for handling all foods safely. Worked quickly and always ran above the required pick rate. Assisted customers while others sales floor. Trained new employees, rated their performance for supervisor. Sanitation Worker
K-VA-T Food City - Abingdon, VA
October 2015 to November 2016
Made sure aisles were always clean for the motorists to do their duties. Cleaned any and all spilled or broken items immediately. Did inventory and reported it daily. Housekeeper
Hampton Inn - Abingdon, VA
May 2014 to October 2015
Changed all bed sheets. Cleaned and vacuumed every room. Sanitized and restocked restrooms. Trained new housekeepers, and examined their work to be sure it was up to standard. Trained and supervised new housekeepers to ensure all work was done correctly, such as all bed sheets being changed and restroom cleanliness.
Dietary Aide
Valley Health Care - Chilhowie, VA
January 2013 to August 2013
Recommended, selected, and helped locate merchandise based on customer needs and desires. Kept environment clean, as a whole. Assisted residents as needed. Customer Service
Data Entry Specialists - Saltville, VA
February 2009 to September 2010
Administered political surveys, as well as sold supplemental auto and life insurance. Made and received phone calls. Entered and changed data accordingly. Always met daily quotas. Education
GED in General Education
Northwood High School Saltville - Saltville, VA
August 2007 to September 2009
Skills
• Dietary Aide Experience
• Proofreading
• Hotel experience
• Sanitation
• Residential Cleaning
• Writing Skills
• Event Planning
• Facilities Management
• Events Management
• Employee Orientation
• Personal Assistant Experience
• Facilities Maintenance
• Laundry
• Administrative Experience
• Fundraising
Languages
• English - Expert
Assessments
Sales skills — Proficient
May 2021
Influencing and negotiating with customers
Full results: Proficient
Work style: Conscientiousness — Proficient
August 2019
Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting.
Full results: Proficient
Customer focus & orientation — Proficient
March 2020
Responding to customer situations with sensitivity Full results: Proficient
Verbal communication — Highly Proficient
March 2020
Speaking clearly, correctly, and concisely
Full results: Highly Proficient
Customer service — Proficient
March 2020
Identifying and resolving common customer issues
Full results: Proficient
Proofreading — Proficient
March 2020
Proofreading written texts.
Full results: Proficient
Workplace English — Proficient
September 2020
Understanding spoken and written English in work situations Full results: Proficient
Workplace English — Proficient
September 2020
Understanding spoken and written English in work situations Full results: Proficient
Customer service — Proficient
March 2020
Identifying and resolving common customer issues
Full results: Proficient
Customer service fit — Expert
May 2021
Measures the traits that are important for success for customer service roles Full results: Expert
Call center customer service — Proficient
June 2021
Demonstrating customer service skills in a call center setting Full results: Proficient
Workplace safety — Proficient
June 2021
Measures a candidate's ability to employ accident prevention strategies to avoid accidents and injuries.
Full results: Proficient
Customer service — Proficient
March 2020
Identifying and resolving common customer issues
Full results: Proficient
Construction safety — Proficient
January 2022
Using safe practices while on a construction site
Full results: Proficient
Work style: Reliability — Highly Proficient
August 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Highly Proficient
Cleaner fit — Proficient
August 2021
Measures the traits that are important for successful cleaners Full results: Proficient
Verbal communication — Highly Proficient
March 2020
Speaking clearly, correctly, and concisely
Full results: Highly Proficient
Work style: Reliability — Highly Proficient
January 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Highly Proficient
Cleaner fit — Highly Proficient
January 2022
Measures the traits that are important for successful cleaners Full results: Highly Proficient
Management & leadership skills: Impact & influence — Proficient January 2022
Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Proficient
Sales skills — Proficient
May 2021
Influencing and negotiating with customers
Full results: Proficient
Administrative assistant/receptionist — Proficient January 2022
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Written communication — Proficient
February 2022
Best practices for writing, including grammar, style, clarity, and brevity Full results: Proficient
Advanced attention to detail — Proficient
February 2022
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Administrative assistant/receptionist — Proficient January 2022
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Scheduling — Highly Proficient
February 2022
Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Highly Proficient
Customer focus & orientation — Proficient
February 2022
Responding to customer situations with sensitivity Full results: Proficient
Customer focus & orientation — Proficient
February 2022
Responding to customer situations with sensitivity Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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