Code 10 Operations Manager
Resume:
Curriculum Vitae of Vaughan Warren Van Rooyen
Residential Address: 7 Elma Street, Montclaire, Randburg, Gauteng
Email Address: *******.*********@*****.***
Telephone Number: 076-***-****
Personal Details
Nationality : South African
Identity Number : 790**********
Sex : Male
Marital Status : Single
Driver’s license : C1 – Heavy Vehicles with PDP
Home Language : English
Other Languages : Afrikaans
Education Profile
Last School Attended : Lancea Vale Secondary School 1998
Highest Standard Passed : Grade 12 (Matric)
Subjects : English, Afrikaans, Mathematics,
Natural Science, Business Economics, History
Tertiary Education
Institution
Owl Business Training Retail Sales and Services 2006
Course
Sales and Management
Subjects
HR Human Resource (Unit Standard Saqa 8214)
Attending To Customers (Unit Standard Rw/C/Serv/2)
Selling In and Retail Store Environment (Unit Standard Rw/C/Prod/4)
Displaying and Marking Merchandise (Unit Standard Rw/C/Disp/2)
Providing Customer Service (Unit Standard Saqa 8254)
My Skills
Expert / Specialist - Team Building
Advanced - Internet / Word
Solid - Microsoft Excel
Career History – Fidelity
Division : Fidelity
Position : Operations Manager
Employment Period : November 2021 – Current
Responsibilities
Maintaining good relations between Fidelity Security Services Group and the client with regards to security serves rendered. Managing allocated areas to ensure that contractual requirements are met as stipulated by the Client. Ensuring all security Officers on site meet the contractual requirements as stipulated by the client. Constantly evaluating the service levels provided and making recommendations t the client regarding the improvement of services. General Management and supervision of security staff to ensure that required performance is met at all times. Dealing with all required administration matters. Liaising daily with management on various operational issues. Liaising daily with Regional Management on various operational matters. Ensuring that all HR related queries are dealt with promptly. Formulate disciplinary actions with strong HR/IR skills. Ensuring the timeous submission of report to both client and to the Regional Office. Submitting relevant weekly/monthly incident and general reports to Management. Investigating incidents and reporting on such. Pro-active planning on various sites and clients. Have sound knowledge of the ISO 9001:2008 Management System.
Reference : Faried Kader (Manager)
Career History – Fidelity
Division : Multi Choice
Position : Duty Manager
Employment Period : July 2021 – October 2021
Responsibilities
Develop and implement security policies, protocols and procedures. Recruit, train and supervise security officer and guards. Attend meetings together with management to determine operational needs. Plan and coordinate security operations for specific events. Coordinate staff when responding to emergencies and alarms. Review reports on incidents and breaches, Investigate and resolve issues. Create reports for management on security status. Analyze data to form proposals for improvements eg. Implementation of new technology
Reference : Chris Maceke (Manager)
Career History – Super Spar
Division : Retail
Position : Sales, Floor & Online/Operations
Manager
Employment Period : Oct 2020 – Mar 2021
Reason for leaving : Contract ended
Responsibilities
Permanent Management position and Operations manager in Gauteng, Johannesburg Region
Completes store operational requirements by scheduling and assigning employees following up on work results. Maintains store staff by recruiting, selecting, orienting, and training employees. Maintains store staff job results by coaching, counseling, and disciplining employees planning, monitoring, and appraising job results. Achieves financial objectives by preparing an annual budget scheduling expenditures analyzing variances initiating corrective actions. Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements. Ensures availability of merchandise and services by approving contracts maintaining inventories. Formulates pricing policies by reviewing merchandising activities determining additional needed sales promotion authorizing clearance sales studying trends. Markets merchandise by studying advertising, sales promotion, and display plans analyzing operating and financial statements for profitability ratios. Secures merchandise by implementing security systems and measures. Protects employees and customers by providing safe and clean store environment. Maintains the stability and reputation of the store by complying with legal requirements. Determines marketing strategy changes by reviewing operating and financial statements and departmental sales records. Maintains professional and technical knowledge by attending
educational workshops reviewing professional publications establishing personal networks participating in professional societies.
Maintains operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures.
Store Manager/Retail store Manager in Gauteng, Johannesburg and Westrand Region with more than 18 years' experience
Reference : Gustav Buys (Manager)
Career History – ISS T/S, Inkwe Security Service
Division : Security
Position : Operations Manager
Employment Period : Mar 2020 – Sept 2020
Reason for leaving : Changed back to retail environment
Responsibilities
Secures merchandise by implementing security systems and measures. Protects employees and customers by providing a safe and clean store environment. Maintains the stability and reputation of the store by complying with legal requirements.
Maintains operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures
Training/Skills obtained:
Gondo Skills Institute, Manpower Training, ISS – Inkwe Training Security Education Service
Self- Study Training Course Completed
Grade A Student No
Grade B Student No 573/20/0224
Grade C Student No 13169
Grade D Student No 56402
Grade E Student No RED1116
Arm reaction
Competency Card & own fire arm
Code 10 with PDP & Own vehicle
PSIRA Registration Number 302 7722
Reference : Jason Kuhn (Senior Manager)
Career History – V & L's House/Tuck Shop
Division : Retail
Position : Owner
Employment Period : Aug 2017 – Mar 2020
Career History – Hamleys
Division : Retail
Position : Branch Manager
Employment Period : Nov 2016 – Jun 2017
Career History – Checkers
Division : Retail
Position : Store Manager
Employment Period : Sept 2015 – Aug 2016
Responsibilities
Determines marketing strategy changes by reviewing operating and financial statements and departmental sales records. Maintains professional and technical knowledge by attending educational workshops reviewing professional publications establishing personal networks participating in professional societies.
Maintains operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures.
Reference : Nicholas Van Tonder (Manager)
Career History – Toy Zone
Division : Retail
Position : Store Manager
Employment Period : Dec 2005 - Sept 2015
Responsibilities
Completes store operational requirements by scheduling and assigning employees following up on work results.
Maintains store staff by recruiting, selecting, orienting, and training employees.
Maintains store staff job results by coaching, counseling, and disciplining employees planning, monitoring, and appraising job results. Achieves financial objectives by preparing an annual budget scheduling expenditures analyzing variances initiating corrective actions. Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements. Ensures availability of merchandise and services by approving contracts maintaining inventories.
Formulates pricing policies by reviewing merchandising activities determining additional needed sales promotion authorizing clearance sales studying trends. Markets merchandise by studying advertising, sales promotion, and display plans analyzing operating and financial statements for profitability ratios. Secures merchandise by implementing security systems and measures. Protects employees and customers by providing a safe and clean store environment. Maintains the stability and reputation of the store by complying with legal requirements.
Determines marketing strategy changes by reviewing operating and financial statements and departmental sales records. Maintains professional and technical knowledge by attending educational workshops reviewing professional publications establishing personal networks participating in professional societies.
Maintains operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures.
Reference : Armand Schoombie (Manager)
Career History – S.A Police Service
Division : Government
Position : Reservist Police Constable
(Force Number 701654-8)
Employment Period : Mar 2002 – Mar 2005
Reference : Captain Kloppers
Career History – Toy R Us
Division : Retail
Position : Store Manager
Employment Period : Sept 1998 - Dec 2005
Responsibilities
Completes store operational requirements by scheduling and assigning employees following up on work results.
Maintains store staff by recruiting, selecting, orienting, and training employees.
Maintains store staff job results by coaching, counseling, and disciplining employees planning, monitoring, and appraising job results. Achieves financial objectives by preparing an annual budget scheduling expenditures analyzing variances initiating corrective actions. Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements. Ensures availability of merchandise and services by approving contracts maintaining inventories.
Formulates pricing policies by reviewing merchandising activities determining additional needed sales promotion authorizing clearance sales studying trends. Markets merchandise by studying advertising, sales promotion, and display plans analyzing operating and financial statements for profitability ratios. Secures merchandise by implementing security systems and measures. Protects employees and customers by providing a safe and clean store environment. Maintains the stability and reputation of the store by complying with legal requirements.
Determines marketing strategy changes by reviewing operating and financial statements and departmental sales records. Maintains professional and technical knowledge by attending educational workshops reviewing professional publications establishing personal networks participating in professional societies.
Maintains operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures.
Reference : Boetie Nel (Manager)
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