House keeping floor supervisor
Resume:
: **************@*****.***
ABOUT ME:
A highly experienced Housekeeping Supervisor
who can rely on to exercise exceptional attention
to detail, speed and accuracy in anything he
does. Overall, Mahesh has worked in the
hospitality industry for 20 years and from which
he has learnt how to accurately anticipate guest
as well as operational needs. He has all the skills that you are looking for in the ideal candidate.
CORE COMPETENCIES:
Exceptional knowledge of the Hospitality
industry.
Customer Service / Guest Relations
Time Management
Administrative Management
Team Management
ACADEMIC CREDENTIALS:
Hotel Management Diploma – Taj Residency,
Cochin – Kerala
Pre- Degree from Kerala University- India
SSLC from Department of General Education
- Kerala
TRAININGS:
Hotel Management House Keeping Building
Care Taker Guest Management
PERSONAL DETAILS:
Age: 50 years
Gender: Male
Martial Status: Married
Nationality: India
Languages Known: English, Hindi,
Malayalam, Tamil
Passport No: K93408756
Place of Issue: Dubai
Mahesh C Pillai
Seasoned House Keeping Supervisor - Currently looking for a suitable position with a reputable company.
An organized and efficient Housekeeping Supervisor with extensive experience in the Luxury hotel and hospitality industry. Knowledgeable in areas to staff management including scheduling, disciplinary matters and evaluation. Expertise in Customer service and guest satisfaction. I am confident of carrying out the duties such as supervise all House Keeping activities, plan and work assignments.
Job Profile Handled:
Exceptional knowledge of the hospitality industry.
Leading a team of Room Attendants to maintain rooms to the highest standard possible.
Responsible for supervising the daily routine of Housekeeping Staff and for ensuring that guest rooms are always kept clean.
Inspecting the cleaning and servicing of guestrooms and public areas.
Approaching guests in an attentive, friendly and courteous manner.
Managing all handovers in a professional manner.
Carrying out any reasonable guest requests.
Inspecting guest rooms and guest areas.
Coordinated with Front Office supervisors to have the arrival group rooming lists, then ensure all rooms are ready & inspected at least 2 hours prior to group arrivals.
Supervising the disposal of trash and waste.
Directing & inspecting housekeeping staff to ensure a high standard of cleanliness in all public areas.
Able to handle Emergency Situation.
Training up new Room Attendants / House Keeping Staff.
Maintaining a high standard of personal appearance and grooming.
Always Maintaining guest confidentiality.
Maintaining an inventory of guest room and housekeeping supplies.
Holding Meetings with Housekeeping Staff to discuss their job functions.
Treating all guests with courtesy, respect, helpfulness and sincerity.
Delegating tasks to individual members of staff in the hotel.
Making quick reassignments to cover staff absenteeism. Employment History:
Building Care Taker – Khansaheb Investments LLC, Dubai ( From 2009 – 2014)
House Keeping Supervisor – Directors Luxury Yatch, Khansaheb Investments LLC, Dubai, UAE (2009)
House Keeping Supervisor – Peral Continental Hotel Apartments, Dubai,UAE (2008 to 2009)
House Keeping Supervisor – Kalapataru’s Hospitality & Facility Management Services ( P) Limited, Mumbai – India (Jan 2007 to Jan 2008)
Housekeeper, Dubai Short Stay Dot Com, Silvergate Properties, Dubai, UAE ( From March 2006 to Dec 2006)
Floor Supervisor, Hata Fort Hotel, Hata, Dubai, UAE (From Sep 2003 to March 2006)
Room Boy, Hata Fort Hotel, Hata, Dubai, UAE (From Dec 1996 to Dec 2002) Achievements:
Received special appreciation letter from MD Hatta Fort Hotel for supervising the Housekeeping department in the absence of Supervisor Head.
Awarded employee of the quarter and year from Hatta Fort Hotel.
Contact this candidate