Public Affairs, Health Care Management, Public Speaking
Resume:
Jeffery David Diffy
Clermont, FL 34715 US
Mobile: 847-***-**** - Ext:
Email: ********@*****.***
Availability:
Job Type: Permanent
Work Schedule: Full-Time, Part-Time, Shift Work, Intermittent, Job Sharing, Multiple Schedules
Desired locations:
United States - FL
Work Experience:
DEFENSE HEALTH AGENCY
7700 Arlington Blvd
Falls Church, VA 22042 United States
12/2017 - Present
Salary: 89,248.00 USD Per Year
Hours per week: 40
Series: 1035 Pay Plan: Other Grade: 11
Public Affairs Specialist (This is a federal job)
Duties, Accomplishments and Related Skills:
PUBLIC AFFAIRS SPECIALIST / BLOOD DONOR RECRUITMENT
Provided one thousand two hundred 1 hour pre-briefing sessions over past nine years with over 100,000 recruits, resulting in the collection of more than 52,500 units and 150,000 blood products in Great Lakes for the Armed Services Blood Program. Provided enough donors for an average of 480 donors every month of the past twelve months (5,757 over 12 months) with no month falling below 361 units.
Completed 276 one-hr blood drive briefings of 35,280 recruits at Recruit Training Command Great Lakes in the past 12 months, resulting in 31,122 completed signup cards for blood drives with eligible blood donors for donations now and at later commands with the Department of Defense. These one hour briefings with 140+ recruits at one time cover the mission of the Armed Services Blood Program in the continuing quest to obtain blood and blood products for the forward-deployed warfighter. These briefings cover FDA-mandated reasons why recruits/staff and students can donated and a question and answer sessions on anything blood or blood drive related. In the past 12 months 31,122 / 35,280 screened committed to donating blood with the Armed Services Blood Program.
COMMUNICATIONS AND MARKETING
a. DOD WEBSITE - Authored and submitted 21 articles during 2018-2020 for the Armed Services Blood Program (www.militaryblood.dod.mil) concerning the utilization of blood and blood products down range for the forward-deployed warfighter. Articles posted on Armed Services Blood Program for the DOD-wide blood collection program. Writing and submitting 21 articles promoting the ASBP, more than 1/2 of which were published in local military papers and military web sites.
b. DOD SOCIAL MEDIA - Established and maintained a social media site fore local public affairs at www.facebook.com/asbpgreatlakes. This site has resulted in more than 11,000 "likes" and promote the annual events and recruiting related to 250 blood drives per year in Great Lakes. The site has a 4.9/5.0 approval rating on 11,000 "likes". Content includes military and DOD-affiliated in the Great Lakes area and senior leadership.
c. NETWORKING - Meet with hundreds of Senior Enlisted leaders for Recruits during this time frame to ensure scheduling and elimination of conflict for 250+ blood drives per year at Recruit training Command Great Lakes. Established local site coordinators at Naval Station Great Lakes for the "A" schools to ensure continuity of care and to limit the conflict between training schedules and blood drives. Maintain a working relationship between top leadership at Naval Station Great Lakes with weekly meetings with top leadership at Recruit Training Command. Meet with Commanding Officers of Training Services Command Great Lakes, Naval Station Great Lakes and Recruit Training Command Great Lakes, to eliminate barriers between training and blood drive scheduling to promote efficiency and effectiveness of both.
d. EXTERNAL PUBLIC AFFAIRS - Established scheduling of civilian blood drives with Chicago lands blood collections (Vitalent) onbase in Great Lakes. Ensured the elimination of conflict between military and 60 civilian blood drive onbase in Great Lakes per year. Functioned as final approval on scheduling of all civilian blood drives on the Great Lakes Navy base, after approval by the local site coordinator for Department of Defense blood drives in Great Lakes. Submitted one article in Dec 2019 to the Captain James A. Lovell Federal Health Care Center (FHCC) for publication in the printed Apollo, and five ASBP publications mirrored off the Great Lakes ASBP Facebook page social media to the Naval Station Great Lakes and FHCC social media sites.
e. Donor Relationship Management System
Conducting hundreds of touch point campaigns utilizing the DOD eDonor relationship Management System resulting in hundreds of appointments made individually by Donors for blood drives in the past 9 years. These self-made donor appointments have eliminated the walkins of blood donors and eliminated waiting time for blood donation.
STRATEGY COORDINATION- Coordinated hundreds of meetings during timeframe with Senior Enlisted and top leadership at Recruit Training Command and Naval Station to ensure elimination of conflict with recruit blood drives and training schedules. Ensured an enlisted mobile blood drive site coordinator was in place and training at nine mobile blood drives sites at Naval Station Great Lakes. Ensured training of Donor Relationship Management System for scheduling blood drives and blood drive appointments for donors at each mobile site. All 9 mobile blood drive sites received site coordinator training of replacements with no gap in coverage for blood drives.
ACCOMPLISHMENTS - Two consistent rating periods with 40-hr time off awards from Defense Health Agency.
Two consistent rating periods with the highest exceeded standards "5" rate for annual evaluations
Supervisor: Marty Ricker 703-***-****)
Okay to contact this Supervisor: Yes
Department of the Army Surgeon General
7700 Arlington Blvd
Falls Church, VA 22042 United States
01/2009 - 12/2017
Salary: 84,678.00 USD Per Year
Hours per week: 40
Series: 1035 Pay Plan: GS Grade: 11
Public Affairs Specialist (This is a federal job)
Duties, Accomplishments and Related Skills:
BLOOD DONOR RECRUITMENT
Provided one thousand two hundred 1 hour pre-briefing sessions over nine years with over 100,000 recruits, resulting in the collection of more than 52,500 units and 150,000 blood products in Great Lakes for the Armed Services Blood Program
COMMUNICATIONS AND MARKETING
a. DOD WEBSITE - Authored and submitted 18 articles during 2018-2019 for the Armed Services Blood Program concerning the utilization of blood and blood products down range for the forward-deployed warfighter. Articles posted on www.militaryblood.dod.mil for the DOD-wide blood collection program. Writing and submitting 18 articles promoting the ASBP, more than 1/2 of which were published in local military papers and military web sites.
b. DOD SOCIAL MEDIA - Established and maintained a social media site fore local public affairs at www.facebook.com/asbpgreatlakes. This site has resulted in more than 11,000 "likes" and promote the annual events and recruiting related to 250 blood drives per year in Great Lakes. The site has a 4.9/5.0 approval rating on 11,000 "likes". Content includes military and DOD-affiliated in the great lakes area and senior leadership.
c. NETWORKING - Meet with hundreds of Senior Enlisted leaders for Recruits during this time frame to ensure scheduling and elimination of conflict for 250+ blood drives per year at Recruit training Command Great Lakes. Established local site coordinators at Naval Station Great Lakes for the "A" schools to ensure continuity of care and to limit the conflict between training schedules and blood drives.
d. EXTERNAL PUBLIC AFFAIRS - Established scheduling of civilian blood drives with Chicago lands blood collections onbase in Great Lakes. Ensured the elimination of conflict between military and 60 civilian blood drive onbase in great lakes per year. Functioned as final approval on scheduling of all civilian blood drives on the Great Lakes navy base.
STRATEGY COORDINATION- Coordinated hundreds of meetings during timeframe with Senior Enlisted and top leadership at Recruit Training Command and Naval Station to ensure elimination of conflict with recruit blood drives and training schedules.
ACCOMPLISHMENTS - Four consistent rating periods with 40-hr time off awards from Defense Health Agency.
Four consistent rating periods with the highest exceeded standards "5" rate for annual evaluations.
12/2017 AWARD OF THE DEPARTMENT OF THE ARMY ACHIEVEMENT MEDAL FOR CIVILAIN SERVICE
Supervisor: Marty Ricker 703-***-****)
Okay to contact this Supervisor: Yes
Lockheed Martin Federal Health Care
3001 A Sixth Street
Great Lakes, IL 60088 United States
10/2005 - 01/2009
Salary: 67,000.00 USD Per Year
Hours per week: 40
Project Management Sr. Rep
Duties, Accomplishments and Related Skills:
• Spearheaded relocation of blood drives from the Branch Medical Clinic 1523 (USS Red Rover) to individual RTC barracks. This ensured that blood drives wee centrally located to the recruit population, expanding the available time for blood drives and elimination the marching requirements for recruit divisions before and after blood donations.
• Devised plan to move the blood drive from week 7 trainees that were previously inaccessible to due to “grad and go” requirements.
• Developed an emergent plan to collect recruits on Saturdays when emerging immunization schedules encroached upon the available blood drive timeframe with no loss of mission accomplishments.
• Opened new collection opportunities from previously untapped resources at Ft Sheridan, IL and the Marine Air Control Group 48, Great Lakes, IL.
• Provided hundreds of donor incentives at Recruit training Command great lakes to area Recruit Deputy Commanders.
United States Navy
3001 A Sixth Street
Great Lakes, IL 60088 United States
09/1984 - 10/2005
Salary: 56,000.00 USD Per Year
Hours per week: 40
Chief Petty Officer / Microbiology Laboratory Technician
Duties, Accomplishments and Related Skills:
• Worked closely with area coordinators for the recruit training Command great lakes in establishment of weekly blood drives for the collection of 7,500 blood products annually for two theaters of operation.
• Managed, led and mentored a core staff of 26 enlisted medical personnel in daily issues related to normal Medical laboratory and Blood Donor Center operations including Health insurance Portability Act Amendment (HIPAA) privacy issues, and infection control issues.
• Developed a Plan of Actions and Milestones to facilitate the physical move of the Regional Blood Donor Center Great Lakes from the Naval Hospital Blood Donor Center to the VA Medical Center North Chicago, IL. This involved the disassembly, packaging, transportation reassembly, installation and revalidation of over 4250,000 in equipment. This move involved installation of an entirely new Local Access Network and telecommunications system. This move was established over the holiday stand down period in a timeframe normally requiring three times longer resulting in the 200% in Donor Center collections capabilities and a 200% decrease in the time required for blood processing.
Worked from 1992 to 2004 in the United States Navy as a Medial Laboratory Technician at many laboratories both in the United States and in Guam and South Korea. Worked with the United STates Army coordinating laboratory testing at the Branch Health clinics in South Korea.
Worked from 1992 to 1996 in Microbiology at Naval Medical Center San Diego as a Medical Laboratory Technician. Processed thousands of specimens and workups for accessioning, plating, microbiology ID and antibiotics sensitivity
Supervisor: LCDR Micheal Roth 224-***-****)
Okay to contact this Supervisor: Contact me first
Education:
Keller Graduate School of Management Chicago, IL United States
Professional 10/2017
Major: Graduate Certificate in Project Management
Relevant Coursework, Licenses and Certifications:
Graduate Certificate in Project Management
Keller Graduate School of Management Chicago, IL United States
Master's Degree 12/2013
GPA: 3.60 of a maximum 4
Major: Human Resource Management Minor: Project Management
Relevant Coursework, Licenses and Certifications:
Masters of Human Resource Management in Project Management
Keller Graduate School of Management Chicago, IL United States
Master's Degree 12/2012
GPA: 3.60 of a maximum 4.0
Major: Program Administration Minor: Government Management
Relevant Coursework, Licenses and Certifications:
Masters in Program Management (Government Management)
Southern Illinois University Carbondale, IL United States
Bachelor's Degree 12/2001
Major: Health Care Management
Relevant Coursework, Licenses and Certifications:
Bachelors Degree in Health Care Management
References:
Name
Employer
Title
Phone
Marty Ricker 703-***-****
******.*.******.***@****.*** Indicates professional reference
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