Customer Service Services Assistant

Rahul Dass

*** ******** ****, ***** *****, PA ***82

267-***-**** – ************@*****.***

Experience:

Wal-Mart Springfield, PA

Floor Associate Nov 2017 - Present

● Unload trucks, stock merchandise in inventory, and place on shelves

● Answer customer questions

Checker’s Drive-in Philadelphia, PA

Crew Nov 2014 – Nov 2017

● Provided excellent customer service to restaurant patrons

● Trained newly hired associates

● Oversaw supervision of restaurant while manager was away Air India SATS New Delhi, India

Passenger Services Assistant May 2012 – Aug 2014

Passenger Services Customer Airlines

● Assisted disabled passengers during flight arrivals and departures Air India SATS New Delhi, India

Haj Duty 2004 – 2007

● Ground service department: loaded and unloaded baggage, wheelchair assistant o 12/30/2004 – 01/13/2005

o 02/09/2005 - 02/25/2005

● In-flight service department: cleaned planes, organized cockpit o 12/01/2005 – 02/09/2006

o 11/17/2006 - 02/16/2007

● Ground service department: loaded and unloaded baggage, wheelchair assistant o 11/08/2007 – 12/31/2007

Education:

Patrachar Vidyalaya Senior School New Delhi, India Senior School Diploma – XII Class Pass Graduated 2005 Patrachar Vidyalaya Secondary School New Delhi, India Secondary School Diploma – X Class Pass Graduated 2002 Certifications:

● GMR Aviation Academy Security Awareness Training June 2013 Skills:

● Customer Service

● Organizational Skills

● Teamwork

References:

Clarence Hill - Fleet Service Agent, American Airlines 267-***-**** Eric Flohr - Manager, Commercial Real Estate 410-***-****

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