SKILLS - Reporting

- Records Management

- Customer Service

- Budgeting

- Time Management

- Project Management

PROFESSIONAL

EXPERIENCE

Engineered Nails and Beauty Services 2018 –Present Director

- Implemented marketing strategy increasing sales by over 300% within 3 years

- Created an average of 20 customer interactions per month leading to enhanced customer retention

- Designed and implemented training courses for an average of 23 participants virtually with 100% customer satisfaction in feedback surveys

- Maintained inventory through Asset Management Software.

- Create purchase orders requisitions when needed. National Library and Information System Authority (NALIS) 2013 – Present Parliament Library, Library Technician II

- Implemented of an appropriate organizational shelving for government documents optimized retrieval by 100%, increasing efficiency by 70%

- Researched key information for use by parliamentarians, researchers and other staff using technology including EBSCO Host, M2L, Koha and TTCase delivering 100% accuracy with zero (0) scope overrun

- Conducted Shelving System, Shelving and Shelf reading, 2-3 times weekly

- Coordinated and published monthly Current Awareness Newsletters increasing library’s usage by 55%

- Led a team to ensure records management and physical cataloging of approximately 130 items per month and organization systems for over 30,000 retained items with over 900 active clients

National Library and Information System Authority (NALIS), 2008 – 2013 Heritage Library, Library Assistant I

- Preserved and archived sensitive documents in a modulated environment with 98% retention rate observing standards and recommended procedures

- Led diverse teams of 6 individuals to manage events and displays for 8 Library programs catering for over 720 clients with zero cost overruns or cancellations with over $20,000 in budget allocations

Anika M.A. Collymore

Piarco Old Road, D’Abadie, Email: adqbc1@r.postjobfree.com Tele: 868-***-****

- Led a team of 3 diverse individuals to ensure records management and physical cataloging of approximately 200 items per month and organization systems for over 10,000 retained items with over 10,000 active clients Bon-Air High School 2007 –2007

Clerical Assistant, On the Job Trainee (O.J.T)

- Maintained accurate physical and virtual records management and data entry systems with 100% data integrity

- Created an average 150 positive internal and external customer interaction monthly OTHER

EXPERIENCE

Lodge Eastern Star 2017- Present

Soup Saturdays- Ticket collector, Cashier, Server (Twice per year)

Back to School Drive- Making of school hampers (50 per year) Private Tutor 2018- Present

Secondary Entrance Assessment (S.E.A), Secondary School Students (form 1-5)

Mathematics, Language Arts and Creative Writing for an average of 5 students per year with 100% pass rate and enhanced student performance up to 200% EDUCATION

Chartered Institute of Procurement and Supply

Diploma in Procurement and Supply (Level 4)- In Progress Anticipated completion- November 2022

University of Bedfordshire, 2021

M.B.A Logistics and Supply Chain Management

University of Trinidad and Tobago 2018

B.A.Sc Petroleum Engineering (Cum Laude)

University of Trinidad and Tobago 2012

N.E.T.D. Chemical Engineering

OTHER

EDUCAITON

School of Business and Computer Studies 2012

Certificate, Project Management

Training and Workshops:

National Library and Information System Authority (NALIS) 2013 – 2020 Parliament Library

Document Imaging Electronic Document Management, Telephone Etiquette for Business Professionals Workshop, Protocol and Etiquette Workshop, Cataloguing Workshop. National Library and Information System Authority (NALIS), 2008 – 2013 Heritage Library

Conflict Resolution Workshop, Communication and Conflict Management Workshop, Employee Assistance Programme Orientation, Care and Handling of Library Material, Reference Interview RUSA Online Professional Development, Quality Customer Service, Caribbeana Workshop, Image Impact Management Training, Fire Warden Training SOFTWARE

AND

APPLICATIONS

Microsoft Office Suite 2003, 2007, 2010, 2013, 2016., M2L, EbscoHost, Koha, TTCase, MBAL, PROSPER, GAP, SAP.

REFERENCES

Commodore Anthony Franklyn- Former Commodore, TTCG 1-868-***-**** Jasmin Simmons- Director of Public Libraries, NALIS 1-868-***-****

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