SHERRY DAVIDSON
**** **** ***** **** ****** Apt *03 La Fayette, GA 30728 706-***-**** *******@*****.*** PROFESSIONAL PROFILE
Detail oriented and dependable professional with 8+ years of healthcare industry experience and adept at handling delicate situations requiring discretion and tact. Follows policies, procedures and guidelines to ensure consistent quality.
• Possesses problem solving skills to facilitate problem identification and generation of alternative solutions.
• Pays close attention to detail to ensure accuracy and maintain compliant documentation.
• Team player who performs at high levels of productivity in fast-paced environments.
• Greenway EMR Microsoft Word Microsoft PowerPoint Typing Speed: 60 WPM. KEY QUALIFICATIONS
Electronic Health Records (EHR) Payment Posting Scheduling HIPAA Compliance Insurance Verification Insurance Claim Processing EOBs Co-Payments Deductibles Managed Care (HMO PPO POS) Government Payers Third Party Payers Worker’s Compensation Medical Billing Medical Coding ICD-9 / ICD-10 HCPCS CPT Medical Terminology Medicare Medicaid and Tricare CMS 1500 CMS 1450 (UB-04) Fee Schedules
EDUCATION
Ultimate Medical Academy Diploma – Medical Billing and Coding, 2019 Indian River Community College Health Information Management, 2000 PROFESSIONAL EXPERIENCE
Chattanooga Women’s Specialist – Fort Oglethorpe, GA 12/2019 – 12/2019 Front Desk Receptionist
• Served visitors by greeting, welcoming, and directing them appropriately.
• Notified company personnel of visitor arrival.
• Maintained security and telecommunications system; Followed procedures, monitored logbook, and issued temporary badges.
• Maintained a safe and clean receptionist area.
Therapy Direct – Chattanooga, TN 06/2017 – 10/2019 Accounts Receivable Clerk
• Contacted insurance companies concerning outstanding balances.
• Entered data electronically to process charges, payments, denials, and adjustments.
• Resolved routine patient billing inquiries and problems and typed invoices for insurance companies.
• Verified patient account information against insurance program specifications.
• Assisted patients with understanding the Explanation of Benefits and addressed any inquiries related to Medicaid and Medicare billing.
• Interviewed patients to complete documents, case histories, and forms related to intake process and insurance.
• Provided exemplary customer service in a prompt and courteous manner. Neurosurgical Group of Chattanooga – Chattanooga, TN 08/2010 – 05/2017 Accounts Receivable Clerk
• Performed insurance duties, billing clerical duties, and entered data electronically.
• Verified patient account information and assisted with the Explanation of Benefits.
• Addressed coverage and eligibility issues and concerns with patients.
• Served as the Surgery Scheduler for inpatient and outpatient procedures and MRI, CT.
• Requested authorizations for office visits, surgery, MRI, CT, and outside facilities.