Office Assistant Administrative, Medical Terminology

CLAUDIA TIMOTEO

** ********** **. *

*.*********@*******.*** 289-***-****

Objectives

Diligent, precise, and exceptionally organized with responsibilities, over 9 years of customer service and management experience working in a fast-paced environment. Devoted and valued employee that will aid your establishment.

Education

Sheridan College

2017 Medical Terminology

Mohawk College

2013-2015 Office Administration – Executive

St. Thomas Aquinas High School

2008-2012 Secondary Diploma

Experience

Administrative Assistant/Supervisor May 2017-Feb 2022

OCC Eyecare

Greet and register patients in a timely and pleasant manner as they enter the clinic

Validated health cards and patient contact information

Provided training and assisted newly hired front desk staff

Monitored and operated visual field test area with six functioning rooms

Prepared insurance claims and information release forms on behalf of patient’s request

Confirm upcoming appointments with patients over the phone and in-person

Customer Service Representative Dec 2013-May 2017

Walmart

Answered calls and directed to the appropriate departments

Completed customer exchange and returns of merchandise

eLearn Office Assistant April 2013-July 2013

Helen Lawson Building

Generated and posted eLearning compliance reports

Supported users of the system through email and over the phone

Access to user accounts; created new accounts and changed passwords

Tested out new eLearning online courses

Created and maintained documents

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