MARK KENZ BISOY LAZAGA
Current Address:Em Macau,Travessa da Se no. 6-A,Sio Fai 4 Andar H
Phone No.: +853-****-****
Mobile No.: +853-****-****
Email Add: **************.***@*****.***
PERSONAL INFORMATION
Permanent Address : Poblacion Suyo, Ilocos Sur
(Address in Home Country)
Birthdate : May 16,1993
Birth Place : Candon City
Height : 5ft 4 inches
Weight : 70 kg
Sex : Male
Civil Status : Married
No. of Children :N/A
Relatives in Canada :N/A
Religion : Catholic
Nationality : Filipino
EDUCATIONAL BACKGROUND
Elementary Year 1999 - 2005
School: Saint Augustine’s School Address: Tagudin, Ilocos Sur
Secondary Year 2005 - 2009
School: Saint Augustine’s School Address:Tagudin, Ilocos Sur
College/University Year 2009 - 2012
Course: Bachelor Of Science in Marine Transportation School: Northern Philippines College for Maritime Science and Technology
Address: Lingsat, San Fernando City
EMPLOYMENT HISTORY
Position: Kitchen Helper/Server/Cook
Company: Wolfpack Tapas and Grills
Address: 363 AV. MARGINAL DO LAM MAU, MACAU
Date (12-04-2018) to Up to Present:
Reason for Leaving: Looking for career growth
Job Description / Duties and Responsibilities:
Washed dishes by hand. clean, cut, and cook meat, poultry and fish.
Cut and trim meat, poultry and fish like chicken,salmon,lambrack,rib eye, tenderloin and drump.
Prepared all meals in accordance with standards of quality,cleanliness,and presentation
Cleaned and put away dishes,sweeps and mopped floors,and took out the trash
Cleaning all utensils, fryers, grill and microwave
Preparing ingredients to use in cooking (chopping and peeling vegetables, cutting meat)
Clean fridges and freezers weekly, disposing expired items appropriately.
Taking orders and recommending food
Ensure ingredients and final products are fresh.
Setting up work stations with all needed ingredients and cooking equipment.
Position: Cashier Supervisor/Customers service
Company: Ramez International
Address: Doha,Qatar
Date (05-18-2015) to 03-05-2018:
Reason for Leaving: I need to took care of my sick mother
Job Description / Duties and Responsibilities:
Guiding all customer issues to a satisfactory conclusion.
Handling cash, credit card and complimentary transactions promptly and accurately.
Assisting Management with customer service policies.
Promoting the supportive image of the company in every way possible.
Restocked, arranged and organize merchandise in front lanes to drive product sales.
Processed POS transactions including cash and credit purchases and refunds.
Counted cash in register drawer at beginning and end of shift.
Resolve customer complaints and provide expert knowledge regarding products.
Greeted guests in a courteous and welcoming manner.
Position: Ordinary Seaman
Company: Asian Shipping Corporation
Address: Navotas,Metro Manila Philippines
Date (02-09-2013) to 01-02-2015):
Reason for Leaving: Looking for career growth
Job Description / Duties and Responsibilities:
Performed helmsman duties; steered ship; adjusted course
Participated in watch standing during cargo operations
Shipboard maintainance and upkeep;ensured workplace safety
Maintaining cleanliness of vessel
Repaired vessel cosmetically (painting, changing parts)
TRAININGS / SEMINARS ATTENDED
Training Center/Seminar Provider:Far East Maritime Foundation,Inc. Duration (03-19-2012 to 03-27-2012):
Address: Cayanga, San Fabian Pangasinan
Title:Fire Prevention and Fire Fighting Course
Training Center/Seminar Provider: East Maritime Foundation, Inc. Duration (03-19-2012 to 03-27-2012):
Address: Cayanga, San Fabian Pangasinan
Title: Basic Safety Training
Training Center/Seminar Provider: Far East Maritime Foundation,Inc. Duration (03-19-2012 to 03-27-2012):
Address: Cayanga, San Fabian Pangasinan
Title: Personal Survival Techniques Course
SPECIAL SKILLS / INTERESTS
Skilled in food preparation of different assigned dishes.
Skilled in major relevant computer applications like MS Word, MS Excel.
Well-versed in oral and written English and Filipino.
Complaint Resolution
Good customers Service
Selling Skills
Attention to Details
CHARACTER REFERENCES
Name:Sai Kit Sun
Position:General Manager
Company:Wolfpack Tapas and Grills
Address:363 AV. Marginal Do Lam Mau, Macau
Contact No:+853********
Name:Islam Ahmed
Position:Accountant
Company:Ramez International Trading and Shopping Centre
Address:Doha,Qatar
Contact No:009***********