Personal Assistant Administrative Officer
Resume:
LELANIE GORESES
RESUME
CAREER OBJECTIVE EDUCATION
WORK EXPERIENCE
CONTACTS
LANGUAGES
A highly self-motivated, hardworking, a
problem-solving, flexible & disciplined
professional. Seeking to secure a
challenging position in a reputable
organization to expand my learning,
knowledge and utilize my professional
skills to achieving goals on a
professional and personal level.
PERSONAL FINANCIAL ADVISOR
OLD MUTUAL NAMIBIA
2015-2018
Do financial needs analysis for existing and new clients Provide financial advice on all available products on Life cover, Investments, savings and Retirement options
Post-sale customer service.
REFUND CLERK
LETSHEGO
2013-2014
Identify, confirm and payout refunds to clients.
Assist walk in and telephonic clients on queries regarding repayments and refunds.
ADMINISTRATIVE OFFICER
RIAAN LAUBSCHER (ACHIEVERS BLUESTAR) SANLAM NAMIBIA 09/2011-03/2012
Policy Administration, Client Queries, etc.
PERSONAL ASSISTANT/ OFFICE MANAGER
Johan Stander (I4U Blue Star) SANLAM NAMIBIA
08/2009-08/2011
Policy Administration
Client Queries
Design newsletters monthly
Back up of computer data regularly
Install and upgrade all software and hardware in office
************@*****.***
P O Box 20873 Windhoek
English
Damara/Nama
Afrikaans
NATIONAL EMERGENCY MEDICAL CARE
Namibia
GRADE 12 CERTIFICATE
1997- 2001
HARDWARE & SOFTWARE
TECHNICIAN (A+)
09/2011- 12/2011
SUIDERLIG HIGH SCHOOL
Windhoek
Namibia
COMPETENCIES
Demonstrate creativity
Demonstrate customer service
Demonstrate professionalism
Demonstrate work ethics
Demonstrate Leadership
ECP BASIC HOURS
11/2020- Present
INSTITUTE OF INFORMATION
TECHNOLOGY (IIT)
Namibia
BACHELORS OF NURSING
11/2019- 12/2019
OSH-MED
Namibia
BACHELORS OF NURSING
02/2019- 09/2019
INTERNATIONAL UNIVERSITY OF
NAMIBIA
Namibia
PERSONAL DETAILS
ID No: 830********
Gender: Female
Driver Licence: Code B
Health status: Good
Nationality: Namibia
Clubs: Rehoboth Motor Club (Drags
racing and Spins)
EXEPERIENCE CONTINUES
REFERENCES
TOINI NIIKONDO
Osh-Med Training
Facilitator
Cell: 081-*******
PERSONAL ATTRIBUTES
Proficient in Microsoft Office
High level of attention to detail
Excellent communication skills
Excellent telephone etiquette
Strong analytical and problem-
solving skills
Able to work independently
Good organizational skills
Excellent interpersonal skills
JOHAN ERASMUS
Old Mutual
PFA Manager
Cell: 081*******
RECEPTIONIST
IMPACT DISTRIBUTION NAMIBIA
01/2008-07/2009
Basic administration (filling, faxing, typing)
Handle switchboard (2 lines, 18 people)
Scrutinize and direct calls from switchboard
Assist walk in clients.
Prepare cheques for depositing
Assist in cash payments to creditors
Order stationery and distribution to staff
All other duties as assigned by management
FRONT OFFICE MANAGER
TRANQUILLO BEAUTY
09/2007- 12/2007
Manage dairies for all Beauty Therapists (4 in total) Run front office
Selling of beauty products
Assist customers telephonically
Manage Lumina room (sun bed)
Manage Aqua (water) massage room
Received payments from clients in cash, cheque & via credit card. Bookkeeping on a daily basis.
CARDHOLDER ADMINISTRATOR
Name of the company
09/2003 -11/2003
Receiving and distributing of daily mail
Sending out mail on daily basis
Typing of department correspondence
Assisting walk in customers with their queries
Handling fax machine and faxes on a daily basis
Assisting customers telephonically
Any other duties as assigned by management
CARDHOLDER CUSTOMER SERVICE
Standard Bank of Namibia
04/2002- 09/2003
Receiving new applications from internal and external customers
(Branches and individuals)
Providing telephone service to cardholders on a daily base & Handling queries of both internal and external customers Distributing of new credit cards
Insurance of cards
Stopping of lost/Stolen cards and ordering new cards Any other duties as assigned by management
Contact this candidate