Jacqueline Ballesteros
Silver Spring, MD *****
***************@*****.***
Self-motivated, detail-oriented Call Center/Customer Service Representative, possessing exceptional internal and external customer service skills, as well as outstanding computers skills. Work Experience
Call Customer Service Clerk
Government Computing Solutions LLC
August 2011 to January 2020
Billing Assistant/Receptionist-Oral & Maxillofacial Surgery Specialists Leasing Consultant
The DC Apartment Company
March 2012 to June 2012
Billing Assistant
The Washington Institute for Mouth
May 2011 to July 2011
Billing Assistant/Front Desk
AZ Pain Management & Physical Therapy
February 2011 to May 2011
Front Desk/Customer Service/Biller
Capitol Dental/DC General Hospital
June 2009 to December 2010
Medical Billing/Coding Intern
Imagimed
November 2008 to January 2009
Medical Records Coordinator
Neurology & Headache Tx Center
February 2007 to November 2008
Education
Master Certificate in Medical Terminology
Computer Career Institute at John Hopkins University 2007
Skills
• Kareo
Medisoft
Dental Vision
Dentrix
Microsoft
Word
Excel
Access
PowerPoint and other basic computer skills
Mac Dental Billing Software
Eaglesoft
• Bilingual
• Call Center
• Customer Care
• Customer Service
• Customer Support
• Medical Billing
• Dental Assisting
• Medical Coding