Executive Assistant Claims Specialist

Lucinda Burr

************@*****.*** 989-***-****

linkedin.com/in/lucinda-burr-623646231

Summary

** **** *********** ********* ***** professional with dedication to hard work and a team player attitude. Experience

Home Health Aide

GT Independence

Mar 2020 - Dec 2020 (10 months)

Prepared nourshing meals for patient.

Assisted patient with dressing, grooming and personal hygiene. Completed daily chores,household cleaning and laundry. Administered medication as directed by physician.

Dressing change/cleaning around stoma and urostomy pouch. Range of motion exercises at bedtime.

Helped patient safely transition between wheelchair and sleeping surfaces. Claims Specialist

Auto-Owners Insurance

Aug 2001 - Jan 2022 (20 years 6 months)

Provided excellent customer support to internal and external customers. Processed Home, auto & commercial insurance claims, Entered recoveries, payments and bulk vendor invoices. Processed titles and salvage for automobiles.

Assisted other claims branches throughout Michigan. Worked with other insurance associates and agencies. Record keeping of various documents.

Operated standard office equipment.

Purchasing and inventory.

Education

MJ Murphy Beauty College

Licensed Cosmetologist, Salon/Beauty Salon Management/Manager 1985 - 1987

Mid Michigan Community College

Business Administration and Management, General

Davenport University

Medical Administrative/Executive Assistant and Medical Secretary Lucinda Burr - page 1

2005 - Present

Skills

Cisco Systems Products • Microsoft Word • Microsoft Outlook • Insurance Claims • Case Management

• Customer Service • Data Entry • Adult CPR • Purchasing • Planning Lucinda Burr - page 2

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