Sales Associate Customer Service
Resume:
Netta Evans
Tamarac, FL *****
*********@*******.***
Authorized to work in the US for any employer
Work Experience
Office Administrator
Stephen R. Geller - Coral Springs, FL
**** *o Present
Coral Springs, FL 2009 - Present
• Assisted in the overall management of office operations from technical, clerical, and administrative work.
• Answered telephone calls, and communicated with other members of medical team regarding patient care.
• Acted as liaison and triaged between physician and patient walk in, wanting immediate appointment.
• Performed insurance verification prior to appointment scheduling or at time of visit for new patients.
• Processed all medical records request, legal correspondence request, and insurance data for the office.
• Updated confidential client information files, patient charts, and managed all office files as needed. Apparel Manager
Footprints Boutique - Plantation, FL
2005 to 2009
• Managed a high-volume sales location, and oversaw daily operations, staff, facilities, and inventory.
• Supervised hiring, training, mentoring, scheduling, and employee compensation.
• Input data to prepare sales reports and use data to develop sales and promotional strategies.
• Updated stock and evaluated customer buying habits through computerized sales data analysis.
• Managed markdowns, purchase orders, invoicing, cash reconciliation, and inventory control.
• Created apparel displays to better complement the store's décor and enhance buying appeal.
• Managed store financials, payroll, budgets, complaint resolution and customer service. Senior Sales Associate
A nose For Clothes - Coral Springs, FL
2003 to 2005
• Worked in partnership with Store Manager on sales management, staffing, and conflict resolution.
• Assisted with managing the visual display of the products in accordance with selling standards.
• Supervised markdowns, merchandising, recovery, and maintaining store cleanliness as assigned.
• Responsible for register cash, credit sales and validating registers balancing daily.
• Assisted with training, mentoring, and coaching associates to develop their talents and skills. Sales Associate
She's The One Boutique - Coral Springs, FL
1995 to 2000
• Engaged customers in order to provide to them what they need in terms of product and quality services.
• Managed cashiering activities in areas on purchasing, returns, exchanges, and enforced store policies.
• Facilitated seasonal sales by creating seasonal fashion displays and assisting with modeling events.
• Stocked shelves with apparel and ensured that merchandise were tagged and priced accordingly.
• Completed all cleaning, stocking and organizing tasks in assigned sales area. Education
Associates in Arts
Hunter College - New York, NY
Certifications/Licenses
Driver's License
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