Latonya Watts
**** ***** **. *****: ****************@*****.***
Jackson, MS 39212 cell: 601-***-****
OBJECTIVE
I am seeking a position that will utilize my leadership, organizational, and customer service experience.
QUALIFICATIONS
~ Strong interpersonal, communication, and problem solving skills ~ Excellent customer service ~ Experienced cashier ~ Management and training skills ~ Microsoft Office Suite experience ~ Specialized Make-up Artist
EDUCATION
1992
General Studies
Wingfield High School
1996
General Studies
Hinds Community College
2000
Nail Tech Certification
MS Institute of Cosmetology
EMPLOYMENT
2014-present Sephora
Flowood, MS
Senior Education Consultant
Educate and instruct associates on relevant product information and clients’ service initiatives; train the team on consistency of delivering a personalized, fun, engaging and unbiased shopping experience for clients; supervise associates; drive sales and profits through strategic marketing; provide professional makeovers; and perform other assignments as directed
2012-2014 Dollar General Stores
Jackson, MS
Assistant Manager
Reviewed and implemented policies and procedures with staff; addressed disputes/concerns of customers and/or staff; ensured displays and shelves were stocked to store plan; operated cash register; tagged items with prices, met monthly targets, inventoried items; trained staff, managed deliveries, scheduled and managed shifts; and made deposits of funds
2010-2012 Ann Taylor Loft Store
Flowood, MS
Sales Associate
Maintained inventory in the back of the store; arranged inventory on the store floor; tagged merchandise; set up promotional material and displays; replenished inventory; reorganized items; maintained a neat and tidy store; provided courteous and prompt service to customers; and provided excellent after-sales service
2007 -2010 Office Depot
Jackson, MS
Depot Assistant Clerk
Monitored multi-bin storage tracking; organized inventory within the depot by bin/storage unit, zone, and location; generated supplier invoices on receipts of inventory matched against purchase orders via the depot; implemented Pick and Pack strategies; implemented Pick and Put Away strategies; and fully integrated with Capital’s stock control, kit, customer, supplier, debtor, purchase order, transfer, and billing systems
References Upon Request