Travel Agent Tourism

SHISHIR.R.IYENGAR

808-***-**** *,Grd.Flr.,**/C,

Zaobawadi, Thakurdwar,

Charni Road, Mumbai 400002.

E-mail : *******.*******@*****.***

Resi :-022-********.

Career Objective/ Aspiration

To gain growth, experience and exposure in the company that will help the employer as well as enhance

my career using skill sets, for achieving results.

Skills Enhanced

Lead Generation, Business Development, Operations, Vendor Management, Persuasive ability,

Job knowledge/Execute assignments successfully, Willing to learn new things, Networking.

Latest Organization

Laqshya Live Experiences. from October,2019 to December 2021 as an Assistant

Manager MICE

Job Profile

Preparing Presentations and Proposals (Quotes) for Corporates on various destinations for

their MICE (Domestic and International).

Business Development, Lead Generation for MICE & On-Ground Events.

Business Development, Lead Generation for Virtual Events.

Execution for Virtual Events.

Attending Roadshows, Events organized by Hotels, DMCs for networking and building

relationships.

Internal Staff Travel Airline Tickets and Hotel Bookings.

Liasoning with -

1) Various DMCs for the best costs for International Destinations.

2) Food & Beverage vendors (Caterers etc)

3) Logistics Companies (Coach and Car vendors).

4) Tourism Boards and Hotels.

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Work Experience

Name of the Department Duration Designation

Organization

Cox and Kings Outbound - MICE May 2018 Senior Executive -

October, 2019 Sales Support

Job Profile

Preparing Presentations and Proposals ( Quotes ) for Corporates on various destinations for

their MICE Travel.

Meeting up with Corporates for their MICE Travel Requirements.

Liasoning with Contracting (Costing) Team for getting the best rates from them.

Liasoning with Airlines Ticketing Team for getting the best rates from them.

Assisting the Liasoning Team Pan India for the On-going Groups for Tickets,Visa,

Deviations.

Co-ordinating with Clients for Various Events (Football, Cycling, Tourism Board

Meetings ) organized by MICE Team.

3) Work Experience

Name of the Department Duration Designation

Organization

Lotus Destinations, Sales & Customer September, 2014 Customer & Sales

Mumbai : GSA Costa Support March, 2018 Support

Cruise India Executive

Job Profile

Business Development, Lead Generation by interacting with Travel Agents and closing sale

for Costa Cruises Sailings.

Assisting and Finalizing travel plans for HNIs helping them for all their arrangements.

Representing Costa Cruises at various Travel and Trade Events.

Internal Staff Travel Hotel bookings, Visas, Passport.

Liasoning with Suppliers for best Hotel and Transportation rates.

Handled Sri Lanka Travel Hub- DMC ( Sales and Operations ) for SriLanka.

Promoted Srilankan Airlines as part of the Airlines Deal.

Assisting and Preparing Visa Applications for Costa Cruise clients and Corporates.

Attending Travel Agent Networking Sessions.

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2)Work Experience

Name of the Department Duration Designation

Organization

Thomas Cook India Ltd. Visa Department June, 2012 May, 2014 Customer

Relationship

Executive

Job Profile

Assisting Walk-in Customers and Corporates

Preparing Invoices and assisting Customers for all their Visa requirements.

Preparing Visa Applications for submission.

Replying to Customer E-Mails & Answering Phone Calls & Queries on timely basis.

Assisting Corporates.

Also worked as Implant in Corporates like TCS and Accenture.

1)Work Experience

Name of the Department Duration Designation

Organization

Panoramic Group of Corporate Sales & August, 2010 Sales Trainee

Hotels Marketing February, 2011.

Job Profile

1) Business Development and Lead Generation by visiting Corporates and Travel Agents.

2) Developing Database of prospects.

3) Liasoning with Companys Hotels for Best Room rates and Conference Packages.

Academics

Qualification Name of the institute Examination Board Year

Bachelor of Arts- ITM-Institute of Hotel ITM-Queen Margaret July, 2007-

International Hospitality Management, Navi University, Scotland June, 2010

Management. Mumbai.

Additional Qualification

Completed till Level 4 (Niveau 4) in FRENCH from Alliance Francaise de Bombay.

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Travel Professional:- Post Graduate Diploma in Travel & Tourism Management from Thomas

Cook Centre of Learning from June,2011 to Feb,2012.

Training

Three-month Internship in Thomas Cook,Mumbai Visa & Passport Dept from 1 st March,

2012 to 31st May,2012.

Hobbies/Interests

Watching and Playing Cricket & Soccer, Meeting new people & Listening to music, Reading

Creating new Mocktails & Recipes, Learning new languages.

Personal Information

Date of Birth : 27th January,1989

Nationality : Indian.

Gender : Male.

Marital Status : Single.

Languages Known : English, Marathi, French, Gujarati and Hindi.

P.S: References available on request.

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