Customer Service Pretoria
Resume:
Curriculum Vitae: Mokgaetsi Langa
Personal details
Full Names Mokgaetji Langa
Date of Birth 1979/12/16
Gender Female
Nationality South African
Drivers License Code 8
Contact 083*******/083*******
Email address *********@*****.***
Career Objectives Achieving challenging objectives through organizational skills
Qualification Details
1997 Matriculation
Grade 12 – George Langa Senior Secondary School
Subjects Northern Sotho
English
Afrikaans
Biology
History
Geography
Progress report
2011 till 2016 – Customer service at MTN
2017 – Customer service at Right source
Highest Qualification National Diploma in Public Management
Tertiary Education
Institution Pretoria Technikon
Duration 1998-2000
Course National Diploma Public Management
Subjects Public Management
Development Management
Personnel Management,
Communications
Governance and Politics
Public Law and
Principles of Information Systems
Institution Unisa
Year 2015
Course Occupational Health & Safety
Jeppe FET College Boiler making
Subjects Passed Maths N1 & N2
PSSD N1 & N2
Engeneering Science N1, N2 & N3
Metal Theory
Platers Theory
Mechanotechnology
Awaiting results Maths N3 & PSSD N3
Work Experience
Company MTN
Position Customer Service co consultant
Period May 2011 – 2016
Company Right source
Position Customer Service consultant
Period October 2016 – January 2017
Company UNISA
Position Administration assistant
Period February 2017 May 2019
Duties Administration of examination scripts
Checking of exam scripts and quality assurance
Issuing of student certificates
Adhoc duties of general administration
Company UNISA
Position Admin Assistant /Despatch Dept
Period October 2018 tNovember 2019
References
Name Mr Tshepo Maleka
Occupation Supervisor
Company MTN
Telephone 083*******
Name Phindile Nene
Occupation Supervisor
Company MTN
Contact number 011-***-****
Name Ms Mahlatse Thobane
Occupation Administrator
Company UNISA
Telephone 083-***-****
Name William Thubakgale
Occupation Supervisor Despatch
Company Unisa
Telephone 072-***-****
Personal Skills Planning
Quick learner
Listen, analyze and implement
Attitudes Organized
Decisive
Motivated
Responsible
Performance driven
Contact this candidate