Carmen Potgieter

Objective:

I am a focused **-year-old with great expectations and a

passion for hospitality. I have the ability to work with people and a desire to learn as

much as possible. Time-consuming and reliability is one of my strongest

attributes as I always want to help and want to finish all my task as

expected of me. I will most certainly be a great value to your

establishment as I can work in various departments and I can adapt very

quick. When given the opportunity, I will always do my duties to the best of my abilities. My attitude is always positive, and my career goals will

be to work myself up the ladder as far as I can and eventually owning my own property.

Personal Details

Address : 3 Milton road, Sea Point, Cape Town Telephone Number : 067*******

Drivers licence : Code 8

Best time of day to contact : Mid-day

E-mail : adqaqw@r.postjobfree.com Skype ID : carmenpotgieter69 Date of Birth : 1995-07-29

Place of Birth : Ladysmith, Kwazulu-Natal, South-Africa Gender : Female Language : Afrikaans, English, Spanish (beginner level) Country of Citizenship : South-Africa

Country of Residence : South-Africa

Date available to start training : 2021, June

Education

Educational Institution Name : Voortrekker High School Location : Pietermaritzburg, Kwazulu Natal Education start date : 2009

- 2013

Subjects : Mathematics Physical Science Accounting Biology English( Home language) Afrikaans(Home)

Life Orientation

Achievements : 1st Hockey Captain

1st indoor hockey Captain

1st Athletics Captain

Provisional colours for athletics( 2004, 2009,2010, KZN Champs)

District colours for hockey( 2009,2011,2012)

High School prefect( 2013)

Boarding house head girl( 2013)

Field of study : Matric certificate

Educational Institution Name : The International Hotel School Location : Cape Town

Education start date : July, 2014

Graduation date OR Expected Grad date : March, 2019 Field of Study : Hospitality Management, Level

6 diploma

Work Experience:

Company Name : Natural Aesthetics

Position : Front Desk Coordinator

Location : Cape Town

Period : 25th June 2020- present

Tasks / Responsibilities

● Answer calls

● Answer emails

● Creating patient folders

● Stock take

● Welcoming patients and assisting patients

● Assisting the Doctor

Company Name : One and Only Cape Town Hotel & Spa

Position : Front Desk Host

Location : Cape Town

Period : 1st February 2020- 25th June 2020

Tasks / Responsibilities

• Answer calls

• Answer emails

• Check in guest and check out guest

• Assist guest with their queries

• Opera system

• Report to supervisor daily

• Serving guests welcome drinks

Company Name : One and Only Cape Town Hotel & Spa

Position : Spa receptionist/ Groups & Event Coordinator Location : Cape Town

Period : 15 August 2018- 31stJanuary 2020

Tasks / Responsibilities

• Answer calls

• Answer emails

• Check in guest and check out guest at the spa •

Do revenue graph

• Assist with guest request

• Do upselling with treatments and sell products • Serving welcome drinks and snacks

Company Name : Long Street Boutique Hotel

Position : Receptionist

Location : Cape Town

Period : 1 May 2018- 30 May 2018(part time)

Reason for leaving : New job offer

Total Number of months : 1 Month

Company Name : Sheik Mansour

Position : All- rounder/ Waitress Location : Abu Dhabi Period : 31 January 2018- 6 April 2018

Reason for leaving : To complete studies back in South-Africa Total Number of months : 3 Months

Tasks / Responsibilities

• Stock take

• Serving drinks

• Preparing drinks

• Prepare fruit platters

• Deep cleaning of pantry

• Serve food

• Housekeeping assistance

• Clearance of food

Company Name : Long Street Boutique Hotel

Position : Receptionist

Location : Cape Town, 230 Long street Period : 8 August 2016- 15 December 2017 Reason for leaving : New job offer Total Number of Months : 16 Months

Tasks/Responsibilities

• Check registration cards

• Check housekeeping reports( In-house, departures, arrivals) • Check payment report

• Count the float

• Check emails if all is answered and reply if needed • Tour bookings

• System, Nightsbridge

• Book tours

• Book airport transfers

• Do orders ( bar orders, housekeeping orders)

• Clean rooms if there is an absentee

• Do the revenue calendar

• Answer the telephone

• Check in guests

• Check out guests

• Filing

Company Name : Park Inn by Radisson

Position : Receptionist

Location : Cape Town, Foreshore

Period : 5 February 2016 - 21 April 2016

Reason for leaving : Internship

Total Number of Months : 10 weeks(INTERNSHIP)

Tasks/Responsibilities

• Switchboard

• Check-in guest

• Check-out guest

• Filing

• Opera

• Assist at the restaurant if needed

Company Name : Hippo Boutique Hotel

Position : Housekeeping

Location : Kloof street, Cape Town

Period : 20 July 2015 - 24 September 2015

Reason for leaving : Internship

Total Number of Months : 10 weeks (INTERNSHIP)

Task/Responsibilities

• Check housekeeping report to prepare your day and prioritize the rooms • Pack your housekeeping tray

• Make sure your housekeeping storeroom is clean and neat

• Receive laundry and count the linen to make sure there is none missing • Count dirty linen and make sure is ready to be loaded when the laundry comes daily to pick up • Clean rooms( departure/arrivals and in-house rooms)

• Check rooms before arrivals arrive

•

Company Name :Cape Town Hollow

Position :Waiter, Bartender

Location :Cape Town, queen Victoria street Period :1 April 2015 – 10 June 2015

Reason for leaving : Internship

Total Number of Months :10 weeks ( INTERNSHIP)

Task/Responsibilities

• Serve guest

• Count bar stock

• Clean the tables after guest have left

• Prepare the table for lunch or dinner

• Prepare the buffet for breakfast

• Prepare drinks

• Clean bar area

• Opera

Company Name :15 On Orange

Position :Kitchen

Location :Queen Victoria street, Cape Town Period :21 July 2014- 24 September 2014

Reason for leaving : Internship

Total Number of Months :10 week( INTERNSHIP)

Task/Responsibilities

• Prepare the buffet

• Prepare prep( cutting vegetables, bake muffins, etc. for the next morning) • Clean the area I worked at

• Assist in banqueting/functions

• Bake bread

• Make chips

• Season the meat for prep

Company Name :Bardellis Italian Restaurant

Position :Waiter

Location :Kloof Street, Cape Town

Period :1 October 2014 – 1 May 2015

Reason for leaving : Moved to second year in college Total Number of Months :7 months( 3 SHIFTS PER WEEK WHILE STUDYING) Task/Responsibilities

• Serve guest

• Prepare the condiments

• Clean the tables

• Serve guest at the bar

• Prepare drinks

• Answer the phone

• Take orders for take away

•

Company Name :John Dory’s

Position :Hostess

Location :Nelspruit, Mpumalanga

Period :1 February 2014- 30 May 2014

Reason for leaving : Started college in June

Total Number of Months :4 Months

Tasks/Responsibilities

• Smile and have a positive attitude

• Greet guests

• Serve the guest to the table

• Assist with taking orders if needed

• Help to clean tables if the staff is spinning

Skills and Qualifications:

Languages & Level : Afrikaans( Afrikaans 1stlanguage, matric) English( English 1stlanguage,

matric)

Computer Skills : Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Opera

Nightsbridge

Special Awards /Certifications : Matric certificate

:Diploma level 6 in Hospitality Management

:British Butler Institute 7-day certificate

Interests and Activities

• Sport Bursary 2009 – 2013

• Head Prefect Of Boarding House

• Hockey 1stteam captain, 2013

• Hockey indoor 1stteam captain, 2013

• Athletics team captain, 2013

• High school prefect, 2013

• KZN Athletics team in 2004, 2009, 2010

References:

Name : Allister Abrahams Position : Manager

Company name : John Dory’s Contact : 079-***-**** E-mail address : adqaqw@r.postjobfree.com

Name : Charmaine Bond Position : Manager

Company name : Bardelli’s

Contact : 076-***-**** E-mail address :

adqaqw@r.postjobfree.com

Name : Paula Joubert Position : Manager

Company name : Bingelela Restaurant Contact : 083

6580 764

Name : Tania Hurn Position : GM

Company name : Long Street Boutique Hotel Contact : 079-***-**** Name : Dorit Caoline Position : Manager

Company name : Sheik Mansour Al Wathba Contact : 050-***-****

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