Legal Assistant Receptionist

Karen E. Davis

***A E Front St

Plainfield, NJ **062

908-***-**** (Cell)

********@*****.***

Objective/Goal: to have a career, where I can advance in to an administrative position whether in the private sector, medical field and/or government.

Education

02/1988- Cittone Institute, Edison, NJ

09/1989 Degree: Legal Assistant

09/1996- Union County College, Elizabeth, NJ

05/1997 Certificate: Unit Clerk

Experience

10/2000-

Present Aristacare at Norwood Terrace, Plainfield, NJ

Health Information Coordinator (from *10/2000-07/2003 was Receptionist for company}

o*Greeted Families and residents

o*Answered phones

o*Typed correspondence

o*Directed clients to the correct departments

oPrepared admissions/readmission charts

oAudited charts upon admissions and discharges, purged charts

oMonthly Medicare Audits

oPrepare charts for requests from attorneys and insurance companies

oCommunicate with physicians pertaining charts

oIn absence of Unit Clerk set up resident appointments with physicians and transportation

oEntered monthly vital signs in chart and Point Click Care System

oFiled monthly medicine and treatment cards

oScheduled and processed drug screens

oRan background checks

oTrained and set CNAs up for new Point Click Care System

oManaged Central Supply and General Supplies

08/2016-

Present MD Manage, Edison, NJ

Clients Relations Associate (from *08/2016-01/2018 was Receptionist for company}

o*Answer phones, handle client/patient complaints and inquiries

o*Send out insurance appeals

o*Send out requested itemized bills to attorneys, insurance companies, and physician offices

o*Direct clients to the billing teams

o*Send DOJ subpoenas and correspondence for accounts in PIP arbitration to arbitration attorneys

oType and mail verification letters to attorneys and insurance companies

oVerify insurance and attorney information for patient accounts

oSort and prepare mail to send to billing team members

oCommunicate with physicians pertaining to patients’ appeals

oPost checks insurance and attorney checks to patient accounts

oProcess patient payments to their accounts

References furnished upon request

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