Customer Service Development Manager

NAMRATA PATEL

****************@*****.*** 678-***-**** Villa Rica, GA 30180

Summary

Self-assured Sales Development Manager polished in preparing and developing successful sales strategies and directing collaborative sales teams. Offering 3 years of vast experience determining creative and innovative approaches to fulfill business goals. Disciplined collaborator focused on quickly mastering new roles and technologies to achieve positive results.

Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Flexible hard worker ready to learn and contribute to team success. Skills

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Experience

Self Employed Villa Rica, GA

Manager of Business Development and Sales

05/2019 - Current

Maintained professional network of potential clients and business opportunities.

Boosted team morale and overall sales volume by creating employee incentive sales contests.

Generated sales by executing complete sales cycle process and break-even rate-tracking through contract negotiations and close. Tracked monthly sales to generate reports for business development planning.

Supported sales team members to drive growth and development. Increased sales from various channels.

Great Wraps Inc. Villa Rica, GA

Cashier

04/2016 - 05/2020

Operated cash register, collected payments and provided accurate change. Completed daily recovery tasks to keep areas clean and neat for maximum productivity.

Wiped down counters and conveyor belt to remove debris and maintain cleanliness.

Helped customers find specific products, answered questions and offered product advice.

Worked closely with front-end staff to assist customers. Trained new team members in cash register operation, stock procedures and customer services.

Wrapped items and bagged purchases properly to prevent merchandise breakage.

Inspected items for damage and obtained replacements for customers. Increased sales by suggesting specific complementary items to customers. Education and Training

Cambridge College of Healthcare & Technology Dunwoody, GA Associate of Science in Ultrasound

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