Sales Professional

Mark W. Tomlin *************@*****.***

Apple Valley, California 92307 Business: 760-***-**** Residence: 760-***-**** Mobile: 331-***-****

PROFESSIONAL SUMMARY

Sales Professional with eclectic mix of business experience:

Eclectic experience including sales of Real Estate, Mortgage and Insurance products

Bachelor’s Degree in Business Administration

Proficient with Microsoft Office Suite

EXPERIENCE

Health Insurance Salesperson – Independent Agent

Sale of Health Insurance products

Medicare Advantage

Medicare Supplement

Indemnity, Accident, and Specified

Disease coverage

Dental and Vision coverage

Remote and in-person appointments

Licensed in multiple states

February 2017 to Present

Property & Casualty Insurance Salesperson – Lake Cook Insurance Group

Sold product offered by the American

Automobile Association

Included Auto, Homeowners and

Renters Insurance

Both in-person and telephone sales and

follow-up

December 2015 to May 2016

Independent Contractor – Uber, Lyft, HandyBook, TaskRabbit

Provided services to homeowners,

renters and small businesses

Served as driver on the Uber and Lyft

rideshare platforms

Gained valuable experience in

customer service

October 2014 to December 2015

Customer Service Representative – EZ Solutions

Performance of loan officer function

for a car title loan company

Handled both incoming and outgoing

sales calls

Determined company exposures for

tendered collateral

Screening of applicants

Communication of loan terms and

parameters to prospects

Submission of files to the underwriting

department

March 2014 to September 2014

Marketing/Office Assistant – JS Services

Dual role as principal marketer and

Office Manager

Administered mortgage modifications,

tax preparation,

community/homeowner services and

small business services

Duties included phone solicitation,

direct mail campaigns, appointment

setting, assisting with loan

modifications

General office management

October 2013 to March 2014

Mortgage Loan Officer / Specialist – Bank of America

Both call center and retail branch

based Residential Mortgage Loan

Officer

Refinance and purchase financing

FHA Streamline, Making Home

Affordable, and Conforming

Conventional loans

May 2012 to August 2013

Courier – Specialty Freight & Courier

Courier for freight and courier

company

Transport of a wide variety of

products to clients in city and rural

settings

Planned routes for maximum

efficiency and maintained vehicle

Had responsibility for both route

deliveries and on-demand call-in

deliveries

Interfaced with wide variety of

customers from pharmacy and medical

office personnel to factory and general

business clientele

2011 to 2012

Real Estate and Mortgage Sales Agent – Exit Realty et al

Held both Realtor and mortgage sales

positions

Prospected for new business

Advised home shoppers about

financing and home buying options

Prequalified prospective buyers

Marketed homes

Retail mortgage sales as Loan Officer

Wholesale mortgage sales as Account

Executive for residential lender

Provided guidance to brokers regarding

proper program selection

Transaction structuring 2002 to 2010

Computer and Internet Service Provider Phone Support Technician – Stream International

Worked for the world’s largest

provider of phone support in the

computer field

Provided call center technical support

for various types of clients

Served Internet Service Providers,

hardware retailers and software houses.

Became proficient at listening to

customer descriptions of symptoms

and issues, quick scenario analysis,

troubleshooting both central and

related issues, and quickly moving to

resolution 1999 to 2001

CREDENTIALS

Bachelor of Science Degree Associate of Arts Degree Business Administration Business Administration

California State University Long Beach City College Long Beach, California Long Beach, California

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