Customer Service Showroom Manager

Academic History

Diploma in Computer Network

Senior Tech

****-****

Senior High School

****-****

University New Technologies -

Tunis

Rafeha School City - Rafeha,

Tunis

Tarek Cherni

Skills Acquired

- Full Professional Proficiency in English, French and Arabic

- Adept in all forms of Communication (Verbal,

Written, and E-mail)

- Total of 5 years experience in Doha, Qatar

- Total of 8 exceptional years in background in

Retail Sales and Customer Service

- Attended training in Qatar Skills Academy

Doha, Qatar

– Customer service relations and Sales

Techniques

- Exceptional Networking Ability

- Refined planning and organizational skills

balances work and team support

- Advanced Computer Literacy: MS Word, MS

Excel, Adobe CS, Swift 3D, E-mail

Objectives

To obtain a position at a

reputable company where I can

maximize my management skills,

quality assurance, program

development and perform my

experience in retail sales.

Personal Information

Nationality: Tunisian

Birthdate: 22 / Jul / 1988

Current Location: Doha, Qatar

Mobile & Whatsapp: +974

77521272

Email: *************@*****.***

NOC Availability: YES

Driving License: YES

Language Written and Spoken:

French, Arabic, English

Tarek Cherni +974-********

*************@*****.***

Career Background

Patchi – Doha, Qatar Boutique Sales Supervisor October 2016 – September 2020 Showroom In Charge – Salwa, Wakra, City Center Mall, Landmark and Villaggio Branch Reporting to the operations manager, responsible for the operational and overall management of the store Stepped in to answer phone calls and assists with other office duties during periods of heavy workflow. Reviewing work orders and accurately input data into company database and assures its confidentiality Produces monthly reports thru Excel Managing day-to- day store operation including schedule and attendance, store inventory, maintenance report, daily tasks and daily sales report Follow up all maintenance and logistic issues such as firefighting systems and connections in the showroom and complying with legal requirements Managing the team from Store Training, Disciplinary to Performance and Appraisal Lifuent - Tunis Center, Tunisia

Sales Associate 2012 – 2013

Tunis Telecom - Tunis

Call Center Agent 2013 – 2014

Pull and Bear – Geant, Tunisia

2014 – 2016

Noir Et Blanc - Showroom Manager December 2020 - December 2021 Liaise with mother company - Lebanon to make sure inventory is up to date Works closely with the Virtual Merchandiser for the display and permits to submit in the mall Consistently training the staff for customer service, marketing and sales technique Performs daily meeting and making sure the target is met Coordination with online platforms like Talabat and Foodak Following up with social media managers to post the latest items RITS Consultancy - Sales Account Manager September 2020 - December 2020 Manages corporate account - all industry

Generates monthly sales and achieving target

Set -up meeting and presentations, Cold calls and Email marketing

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