Support Representative Customer Service
Resume:
Teresa J Preston *** Your Street
Your City, ST **345
********@*******.***
EXPERIENCE
Burger King - Server, Trainer, Assistant Manager
APRIL 1982 - OCTOBER 1990
Started as a Server but worked for 8 years and worked my way up to Assistant Manager. I was responsible for customer satisfaction, training, hiring, scheduling and assisting in preparing monthly P&L. Subway - Sandwich Artist, Assistant Manager
OCTOBER 1990 - MARCH 1995
Started as a sandwich but soon moved up to Assistant Manager. I was responsible for running the store most evenings in which the store was prepared for the next day.
SNET/SBC/AT&T/Frontier
JANUARY 1995 - OCTOBER 2018
I started as an operator for411. After 5 years, I looked for a transfer to customer service where I assisted the customer in all facets of their phone service, internet,telephone and. cellular Service. Over time I also concentrated on retention and repair of their service Rejuvenation - William Sonoma Company
NOVEMBER 2018 - PRESENT
I started as a customer Service Rep but after approximately 9 months changed to a Support Representative where I remain now EDUCATION
SEPTEMBER 1981 - JUNE 1984
Robert E Fitch high school - Graduated with a high school diploma with a concentrated in college prep
SEPTEMBER 1984 - DECEMBER 1984
Thames Valley community College -Computer Science
SKILLS
Customer Service
Technical issues
AWARDS
Trips to Boston, New York
and Newport due to good
service
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